Duane was on time and friendly for the diagnosis. The part came in as expected and installed on time. Great service! Thanks!!
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My Tech. Duane was very professional and knowledgeable. I will be requesting him if there’s a need in the future.
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Tech and customer service were great. I will use this company in the future if needed.
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Duane came out twice to get our washing machine working! He was great communicating when he would be there and was friendly and so easy to work with. We will call him going forward with any needs we have!
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Matthew was very knowledgeable and quickly solved the problem with our freezer. We will are very happy with his service
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Matthew arrived on time. Respectful. Diagnosed problem quickly. Offered solutions without trying to upsell. Appreciated. Answered our questions and offered his input on cost/benefit. Satisfied with all he did.
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The service that Duane provided was absolutely outstanding!! Friendly, courteous, and PROMPT!! My husband and I live well off the beaten path and he was never late - not once! He fixed my washing machine and even played fetch with my dog while waiting for me to finish a work call!!! That's what I call service!!!! I would recommend Duane and Appliance Works to anyone needing their assistance. Thank you again, Duane, for all your help with my washer!!!
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Duane was wonderful. He had to order parts and come back. Knowing how badly I needed the washer fixed (6 kids in my house), he came back at 7 am as soon as he had the part to get it fixed! He was timely, he was efficient, and he did not leave any mess behind at all!! I highly recommend him for your appliance repairs! If I could give him more than 5 stars, I absolutely would!
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Duane came out and looked at our washer and gave us options on what can be done. He explained why the washer was doing what it was and even helped us with maintenance guidance. Duane is the guy to go to!
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