I called Appliance Works to fix our non-working refrigerator. We are snow birds and arrived in AZ to find no cold in the refrigerator or freezer. Sam, our repairman determined that the compressor was gone and since it was made in Korea all parts would have to be ordered from there. The wait was 2-3 weeks for the parts. The total cost of parts and repair would have been nearly enough to buy a new refrigerator and that is what we opted to do. We are very appreciative of Sam’s honesty and will definitely call Appliance Works in the future for any problems.