From my first phone call I was treated with the Utmost Respect & Professionalism. Both Jennifer & Penny, in the office, actually ‘listened’ to me; understood my predicament, & went above & beyond to help schedule a quick turn-around in scheduling my repair. Sam, our Technician, is PHENOMENAL‼️ I HIGHLY Recommend Appliance Works & wouldn’t have a functioning stove w/out Sam’s diligence & expertise. This is a company that is Truly customer-focused!