Tech very knowledgeable, personable, and willing to answer questions
Very thorough and professional snd answered sll my questions
After talking the situation over with Will, I decided not to have him install the kit I would need as there really wasn’t a guarantee that the same thing wouldn’t happen again. So instead I am turning the ice maker off and on so the ice bucket never really fills. So far, no ice build up on the back and top of the ice maker. I thank you, Will, for being honest with me about repair of the Samsung ice maker!
From original phone call to final appointment to install new ice maker I had a great experience with this company! I would highly recommend!
We will definitely use this company if we need service on anything again. Sam was very good...
Would use this company again! I would request Sam as he was great.
We have used their service on multiple occasions over the last few years. Chris has been top notch every time!
Samsung refrigerator not producing ice