Overall Experience
Quality
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Cristina came out to look at an electric oven that stopped working. Even though the oven is over 10 years old, she did some research and found a possible replacement part. Came back the following week with another Appliance Works employee and they pulled the oven out. After replacing the part, oven did not work so she said she would go back to the office and get other opinions. She called and said a different part might be needed and came out again the following week. Problem still not fixed but it was decided maybe the bad board affected the replacement part so another replacement had to be ordered. Came back again the following week with more A.W. people who pulled the oven, ran more tests and replaced a part. Success! Overall, I think it was about 3 weeks, start to finish but no one gave up. We're very greatful as getting the oven fixed saved us a few thousand dollars over getting it replaced. We will definitely use again if any more problems come up. Thanks to everyone.
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Christina did a great job from start to finish. Diagnosed the issue quickly and the installation was done smoothly. She even offered tips on how to best use washer.
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Both my husband and I like Christina she has been here several times and it shows she knows the appliance both washer and dryer. We are 7 years with Appliance Works.
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Chris is our go to guy for all of our appliance repairs and questions. Excellent service always timely and professional!
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Chris has been to our home four times in the past few years and always provided excellent service. Two times repairing our dryer and two times repairing our washing machine. We always ask for him too. My wife says he is a very nice gentleman.
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Cristina C know right way what the problem was. She worked hard and efficiently (even with me talking to her). Put washer back fast. Also gave me some good ideas to help take care of washer.Very please. Thank you
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Overall Experience
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Kitchen Aid microwave not heating.
Kitchen Aid microwave not heating.
Frigidaire dishwasher not cleaning dishes.
LG refrigerator water filter issue.
Samsung refrigerator not cooling properly.
Maytag washer not going through the spin cycle.
Maytag washer not finishing spin cycle.
