Tech very knowledgeable, personable, and willing to answer questions
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Very thorough and professional snd answered sll my questions
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After talking the situation over with Will, I decided not to have him install the kit I would need as there really wasn’t a guarantee that the same thing wouldn’t happen again. So instead I am turning the ice maker off and on so the ice bucket never really fills. So far, no ice build up on the back and top of the ice maker. I thank you, Will, for being honest with me about repair of the Samsung ice maker!
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From original phone call to final appointment to install new ice maker I had a great experience with this company! I would highly recommend!
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We will definitely use this company if we need service on anything again. Sam was very good...
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Would use this company again! I would request Sam as he was great.
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We have used their service on multiple occasions over the last few years. Chris has been top notch every time!
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Samsung refrigerator not producing ice
