Repairman could not fix. Rather than tell us he left saying all was alright. The office staff was easy to work with refunding the charges. Past experiences have been great. The last repairman, not so much. Maybe he's new.
Dependable is the third company that we have used for appliance repair and by far the best. They have excellent service people who explain the issues and options. I was very pleased and highly recommend them!
We were disappointed when the first contact by phone with Dependable indicated that we were not on any scheduled list, even though we had a confirmation from the Samsung website that we had a scheduled appointment on Nov 14. She then told us that she would have another person contact us to schedule an appointment. We never received that phone call, but we did receive a call on the evening of Nov 14 to confirm an appointment for the next morning. This is not the type of scheduling that we are accustomed to or would pursue in the future. The technician who came was very pleasant and professional. He called to confirm his arrival. He went right to work on the repair and concluded quickly. We appreciate his service and attitude.
Mark Chesebro was very helpful in making sure that the job was completed to my satisfaction. Great customer service!!
I would definitely recommend Dependable & use them again
KITCHEN AID OVEN LIGHTS NOT COMING ON CUSTMER REPLACED THE BLUBS STILL NOT WORKING UNIT HAD A FAULTY CONTROL
MAYTAG DRYER UNIT WILL NOT START UNIT HAS A STRIPPED OUT GEAR
BOSCH OVEN INSTALLED BAKE IGNITOR
BOSCH DRYER NOT HEATING AND DRYING INSTALLED NEW ELEMENT
FRIGIDAIRE RANGE ELEMENT NOT HEATING HAD DEBRIS IN THE BURNER
BOSCH FREEZER WATER AND ICE DISP NOT WORKING NOT COOLING INSTALLED NEW DISPLAY
kenmore dryerwhen you push start it makes a sound then does not start installed new fuse
FRIDGIDAIRE LAUNDRY TRIPPING BREAKER AND RATTLING NOISE INSTALLED NEW HEATER AND BAFFLE
FRIDGIDAIRE WAHING MACHINE NOT FILLING
FRIDGIDAIRE FRIDGE OVER FREEZING AND NOT MAKING ICE
ELECRTOLUX FRIDGE RESEATED SEAL AND PULL ON IT TO INSURE SEAL
BOSCH OVEN NOT HEATING LOW FLAME INSTALLED NEW THERMOSTAT
thermadore double wall oven hinges arent allowing the door to shut need new hinges
BOSCH DISHWASHER NOT STARTING UNIT WILL NOT ACTIVATE DUE TO BLOCKAGE IN THE DRAIN PUMP
BOSCH DRYER UNIT WILL NOT START INSTALLED NEW NTC UNIT