Mark did very good job. We are not happy with the short 90 day warentee on parts. This same part broke 4/11/17 and in August. We will be buying new stove if it breaks again paying now over $1000 for this one part to be repaired. We will not buy Dacor oven again.
Repair man, was guick, detailed and courteous.
The worst service ever. Representative came out 4 times and still its Washer is not repaired. Its already been a month and we have been using coin laundry. Do not recommend.
Repairman could not fix. Rather than tell us he left saying all was alright. The office staff was easy to work with refunding the charges. Past experiences have been great. The last repairman, not so much. Maybe he's new.
Dependable is the third company that we have used for appliance repair and by far the best. They have excellent service people who explain the issues and options. I was very pleased and highly recommend them!
We were disappointed when the first contact by phone with Dependable indicated that we were not on any scheduled list, even though we had a confirmation from the Samsung website that we had a scheduled appointment on Nov 14. She then told us that she would have another person contact us to schedule an appointment. We never received that phone call, but we did receive a call on the evening of Nov 14 to confirm an appointment for the next morning. This is not the type of scheduling that we are accustomed to or would pursue in the future. The technician who came was very pleasant and professional. He called to confirm his arrival. He went right to work on the repair and concluded quickly. We appreciate his service and attitude.
Mark Chesebro was very helpful in making sure that the job was completed to my satisfaction. Great customer service!!
SHARPE MICROWAVE SPARKED WITH WHITE SMOKE INSTALLED NEW GUID AND BLADE MOTOR
THERMADORE COOKTOP - GAS MIDDLE BURNER STILL CLICKS WHEN HE IS USING OTHER BURNERS RECONNECTED POTENTIONMETER
FRIDGIDAIRE DRYER LID NOT CLOSING PROPERLY REPLACED LID SWITCH
THEMODORE BUILT-IN REFRIG FREEZER ICE MAKER NOT WORKING INSTALLED NEW WATER LINE AND FILTER
KITCEN AID REFERIGERATOR NOT MAKING ICE INSTALLED NEW ICE MAKER
DACOR range not heating up installed new relay board
ELECTROLUX GAS RANGE SEALED BURNER FLAME SLOW TO LIGHT UNIT HAD DEBRIS UNDER THE CAPS
SCOTSMAN ICE MACHINE MOVED ICE MACHINE
FRIDGIDAIRE REFERIGERATOR FREEZER SIDE LEAKING replaced both gaskets
THERMADORE DOWN DRAFT UNIT IS NOT COMING ON PLACED SPACER ON DRIVE ARM
FRIGIDAIRE ICE MAKER NOT WORKING MAKING ICE INSTALLED NEW ICE MAKER
HEATCRAFT FREEZER CONDENSER WAS CLOGGED
FRIGIDAIRE REFRIGERATOR ICE MAKER NOT WORKING INSTALLED NEW AIR HANDLER
MAYTAG WASHER UNIT JUST STOPPED WORKING DRAIN PUMP SIEZED CAUSING THE BELT TO SLIP