4279 Roswell Rd NE
Atlanta, GA 30342
770-983-6613

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Local Reviews
for austell, ga

Rated 4.9 out of 5 stars based on 20 customer reviews

It was very good

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Great service

Jonny Jones was very knowledgeable and friendly.I am very satisfied with the service. The service was covered by the protection plan so I can not rate the pricing.

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Impressive service. Educational

Was impressed with Johnny's expertise and knowledge of getting my range running properly again. He explained what was going on with the stove and fixed it very quickly. Thanks

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Professional and Courteous

The technician was here on time and able to figure out the problem with my stove in a timely manner.

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Beyond great service and price!!!

Quick and excellent service Technician was very polite and knowledgeable

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Surprisingly high cost. Repairman was unfriendly.

Repairman came with part that we already had purchased. They were told that we had the part before scheduling. He disagreed with what the problem was. Thought it was something else. Informed me that I would have to pay fee even if replacement part I had ordered wasn't the problem. I agreed. He finally agreed to install part. When the replacement part was installed, it was the correct part. Repairman was unfriendly, never smiled. Was not cordial in any way. Had the feeling he was not happy to be doing his job. He did not give me a receipt or explain how the new person in charge of company handles payments. Been with this Company for a long time. Have a maintenance agreement with them but it's definitely not the same friendly company it used to be.


Response from Dependable Appliance Repair:

Thank you for your feedback! We apologize that your experience with us was not up to our standards. We will be looking into your service ticket and may reach out with additional questions to help prevent this in the future. Thank you again for reaching out!

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Great service, wonderful repairman

Johnny Jones came out twice, both times, on time,like he promised, very nice personality, and very knowledgable technician, Had my oven working like a champ. Could not have asked for better.

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Good Experience

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Very nice man, very efficient ' thanks!

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Dependable service!

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Job Locations
for austell, ga

Eric W.

Eric W. Job Checkin

FRIGIDAIRE REFRIGERATOR MAKING NOISES REPLACED THE COMPRESSOR7 GROMM AND EVAPORATOR


Johnny J.

Johnny J. Job Checkin

MAYTAG DRYER WILL NOT TURN ON AT ALL FOUND A WIRE WAS DISCONNECTED RECONNECTED THE WIRE AND UNIT IS WORKING


Johnny J.

Johnny J. Job Checkin

FRIGIDAIRE DISHWASHER WATER SPRAY BROKE repalced teh spray arm


Donny  C.

Donny C. Job Checkin

KITCHENAID DISHWASHER THE CYCLE LIGHTS ARE BLINKINGinstalled latch spring and hnadle


Donny  C.

Donny C. Job Checkin

FRIGIDAIRE REFRIGERATOR DISPENSER CRACKED installed cover with label adn damper assembly


Johnny J.

Johnny J. Job Checkin

WHIRLPOOL WASHER CYCLES VARY DOES NOT COMPLETE CYCLE INSTALLED ACTUATOR, BELT CAM AND PULLY NUT


Eric W.

Eric W. Job Checkin

FRIGIDAIRE REFRIGERATOR making loud noise a dn roaring frequently replaced teh evaporator


Graham  K.

Graham K. Job Checkin

FRIGIDAIRE FREEZER UPRIGHT FREEZER HAS NO COOL ISSUE REPLACED TEH MOTR AND FAN


Donny  C.

Donny C. Job Checkin

HOTPOINT WASHER LEAKING TESTED UNIT AN UNABLE TO FIND ANY LEAKS AT THIS TIME


Johnny J.

Johnny J. Job Checkin

FREEZER FREEZING AT BOTTOM REPLACED THE EVAPORATOR FAN BLADE AND EVAPORATOR MOTOR


Eric W.

Eric W. Job Checkin

FRIGIDAIRE DISHWASHER WILL NOT DRIAN DRAIN WAS CLOGGED


Eric W.

Eric W. Job Checkin

LG WASHER LEAKING FROM THE BOTTOM/ OUT OF BALANCE REPLACED THE WATER VAVLE


Eric W.

Eric W. Job Checkin

FRIGIDAIRE DISHWASHER ELEMENTS NOT HEATING-NOT DRYING CHECKED THE HEATING ELEMENT AND THERMAL CUT OFF AND EVERYTHING TESTED OK


Eric W.

Eric W. Job Checkin

WHIRLPOOL DRYER DRUM NOT STABLE TAKING A LONG TIME TO DRY CLOTHING REPLACED THE SUPPORT ROLLERS


Jeff S.

Jeff S. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT COOLING FOUND THE VENT DAMPER WAS BLOCKED ADVISED TEH CUSTOMER NOT TO BLOCK THE VENT