Madelene

Madelene from Austell, GA

Scheduling appointments too far out. Need more technicians. My tech was great.

Great Service

PARKER from Austell, GA

Great service

Victoria from Austell, GA

We are very pleased with the service .Thank you.

It was very good

HOYT from Austell, GA

Great service

RAMEY from Austell, GA

Jonny Jones was very knowledgeable and friendly.I am very satisfied with the service. The service was covered by the protection plan so I can not rate the pricing.

Impressive service. Educational

HAMILTON from Austell, GA

Was impressed with Johnny's expertise and knowledge of getting my range running properly again. He explained what was going on with the stove and fixed it very quickly. Thanks

Professional and Courteous

ALLEN from Austell, GA

The technician was here on time and able to figure out the problem with my stove in a timely manner.

Beyond great service and price!!!

LONG from Austell, GA

Quick and excellent service Technician was very polite and knowledgeable

Surprisingly high cost. Repairman was unfriendly.

Long-time Customer from Austell, GA

Repairman came with part that we already had purchased. They were told that we had the part before scheduling. He disagreed with what the problem was. Thought it was something else. Informed me that I would have to pay fee even if replacement part I had ordered wasn't the problem. I agreed. He finally agreed to install part. When the replacement part was installed, it was the correct part. Repairman was unfriendly, never smiled. Was not cordial in any way. Had the feeling he was not happy to be doing his job. He did not give me a receipt or explain how the new person in charge of company handles payments. Been with this Company for a long time. Have a maintenance agreement with them but it's definitely not the same friendly company it used to be.

Response from Dependable Appliance Repair:

Thank you for your feedback! We apologize that your experience with us was not up to our standards. We will be looking into your service ticket and may reach out with additional questions to help prevent this in the future. Thank you again for reaching out!

Great service, wonderful repairman

PARRIS from Austell, GA

Johnny Jones came out twice, both times, on time,like he promised, very nice personality, and very knowledgable technician, Had my oven working like a champ. Could not have asked for better.

Good Experience

GRIER from Austell, GA

Very nice man, very efficient ' thanks!

WARREN from Austell, GA

Dependable service!

HAVRON from Austell, GA

Josh provided great service

DIXION from Austell, GA

Technician was very personable and professional.

MOSS from Austell, GA