4279 Roswell Rd NE
Atlanta, GA 30342
770-983-6613

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Local Reviews
for austell, ga

Rated 4.9 out of 5 stars based on 19 customer reviews

Great service

Jonny Jones was very knowledgeable and friendly.I am very satisfied with the service. The service was covered by the protection plan so I can not rate the pricing.

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Impressive service. Educational

Was impressed with Johnny's expertise and knowledge of getting my range running properly again. He explained what was going on with the stove and fixed it very quickly. Thanks

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Professional and Courteous

The technician was here on time and able to figure out the problem with my stove in a timely manner.

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Beyond great service and price!!!

Quick and excellent service Technician was very polite and knowledgeable

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Surprisingly high cost. Repairman was unfriendly.

Repairman came with part that we already had purchased. They were told that we had the part before scheduling. He disagreed with what the problem was. Thought it was something else. Informed me that I would have to pay fee even if replacement part I had ordered wasn't the problem. I agreed. He finally agreed to install part. When the replacement part was installed, it was the correct part. Repairman was unfriendly, never smiled. Was not cordial in any way. Had the feeling he was not happy to be doing his job. He did not give me a receipt or explain how the new person in charge of company handles payments. Been with this Company for a long time. Have a maintenance agreement with them but it's definitely not the same friendly company it used to be.


Response from Dependable Appliance Repair:

Thank you for your feedback! We apologize that your experience with us was not up to our standards. We will be looking into your service ticket and may reach out with additional questions to help prevent this in the future. Thank you again for reaching out!

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Great service, wonderful repairman

Johnny Jones came out twice, both times, on time,like he promised, very nice personality, and very knowledgable technician, Had my oven working like a champ. Could not have asked for better.

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Good Experience

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Very nice man, very efficient ' thanks!

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Dependable service!

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Josh provided great service

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Job Locations
for austell, ga

Johnny J.

Johnny J. Job Checkin

KITCHENAID DISHWASHER DISHES ON TOP RACK NOT GETTING CLEAN REPALCED THE MOTOR ASSEMBLY


Eric W.

Eric W. Job Checkin

WHIRLPOOL MICROWAVE WILL NOT POWER ON UNIT NEEDED TO BE PLUGED IN


Eric W.

Eric W. Job Checkin

GE DRYER HAS BURNIG SMELL WHEN UNIT IS WORKIN RAN UNIT AND WAS UNABLE TO FIND ANY SMELLS AT THIS TIME


Jeff S.

Jeff S. Job Checkin

WHIRLPOOL REFRIGERATOR MAKING LOUD NOISE AND IS NOT COLING REPLACED TEH THERMISTOR AND CNTRL- ELEC


Johnny J.

Johnny J. Job Checkin

FRIGIDAIRE DISHWASHER LEAKING WATER adjusted the door seal


Jordan M.

Jordan M. Job Checkin

FRIGIDAIRE REFRIGERATOR FREEZER CONTROL ARE STUCK RESET THE CONTROL UNIT MAY HAVE AHD POWER SURGE DO TO THE WEATER


Jeff S.

Jeff S. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT MKAING ICE UNABLE TO FIND ANY ISSUES AT THEI TIME


Johnny J.

Johnny J. Job Checkin

FRIGIDAIRE REFRIGERATOR Making loud noise INSTALLED SOUND KIT


Jeff S.

Jeff S. Job Checkin

FRIGIDAIRE REFRIGERATOR LEAKING WATER REPLACED THE DRAIN TROUGH


Johnny J.

Johnny J. Job Checkin

FRIGIDAIRE REFRIGERATOR LEAKING UNDER THE REFRIGERATOR INSTALLED ICE MAKER EVAPORATOR FAN MOTOR ASSEMBLY, AND MAIN CONTROL BOARD


Johnny J.

Johnny J. Job Checkin

FRIGIDAIRE MICROWAVE WILL NOT POWER ON NEEDS A NEW TRANSFORMER PARTS NO LONGER AVAILABE


Johnny J.

Johnny J. Job Checkin

FRIGIDAIRE UPRIGHT / CHEST WILL NOT COOL FOUND NO PROBLEM AT THIS TIME


Jeff S.

Jeff S. Job Checkin

BOSCH DISH WASHER INSTALLED POWER CORD


Jeff S.

Jeff S. Job Checkin

FRIGIDAIRE DRYER IT WAS MAKING A SQUEEKING SOUND NOW THERE BLUE SPARKS COMING FROM THE BACK REPLACED HEATER HOUSING ASSEMBLY,AND SHAFT ASSEMBLY


Eric W.

Eric W. Job Checkin

MAYTAG OVEN BURNERS WILL IGNITE BUT OVEN WILL NOT HEAT TEH CONTROLS WERE LOCKED TESTED THE UNIT AND IT IS OPERATING PROPERLY