4279 Roswell Rd NE
Atlanta, GA 30342
770-983-6613

Our Top Cities


Local Reviews
for austell, ga

Rated 4.9 out of 5 stars based on 18 customer reviews

Impressive service. Educational

Was impressed with Johnny's expertise and knowledge of getting my range running properly again. He explained what was going on with the stove and fixed it very quickly. Thanks

  • Overall Experience
  • Quality
  • Price
  • Convenience

Professional and Courteous

The technician was here on time and able to figure out the problem with my stove in a timely manner.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Beyond great service and price!!!

Quick and excellent service Technician was very polite and knowledgeable

  • Overall Experience
  • Quality
  • Price
  • Convenience

Surprisingly high cost. Repairman was unfriendly.

Repairman came with part that we already had purchased. They were told that we had the part before scheduling. He disagreed with what the problem was. Thought it was something else. Informed me that I would have to pay fee even if replacement part I had ordered wasn't the problem. I agreed. He finally agreed to install part. When the replacement part was installed, it was the correct part. Repairman was unfriendly, never smiled. Was not cordial in any way. Had the feeling he was not happy to be doing his job. He did not give me a receipt or explain how the new person in charge of company handles payments. Been with this Company for a long time. Have a maintenance agreement with them but it's definitely not the same friendly company it used to be.


Response from Dependable Appliance Repair:

Thank you for your feedback! We apologize that your experience with us was not up to our standards. We will be looking into your service ticket and may reach out with additional questions to help prevent this in the future. Thank you again for reaching out!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service, wonderful repairman

Johnny Jones came out twice, both times, on time,like he promised, very nice personality, and very knowledgable technician, Had my oven working like a champ. Could not have asked for better.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good Experience

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very nice man, very efficient ' thanks!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Dependable service!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Josh provided great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Technician was very personable and professional.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for austell, ga

Eric W.

Eric W. Job Checkin

WHIRLPOOL WASHER LOUD BANGING NOISE AS THE CYLINDER SPINS. NOISE INCREASES DURING SPIN CYCLENEEDS A NEW SPIN BASKET


Johnny J.

Johnny J. Job Checkin

WHIRLPOOL RANGE NOT HEATING REPLACE IGNITOR


Jeff S.

Jeff S. Job Checkin

FRIGIDAIRE REFRIGERATOR CONSTANTLY GOING ON AND OFF AND WATER AND ICE NOT WORKING REPLACED WIRING HARNESS, THERMOSTAT, DEFROST AND CONTROL BOARD


Eric W.

Eric W. Job Checkin

WHIRLPOOL REFRIGERATOR NOT COOLING ON BOTH SIDE AND NOT MAKING ICE REPLACED THE WATER VALVE


STEPHANIE F.

STEPHANIE F. Job Checkin

FRIGIDAIRE RANGE NOT GO PAST THE PRE HEAT FOUND THE SAFTY SWITCH TO THE GAS WAS IN THE OFF POSITION


Johnny J.

Johnny J. Job Checkin

SAMSUNG DRYER NOT DRYING REPALCED THE HEATING ELEMENT


Eric W.

Eric W. Job Checkin

KENMORE DRYER NOT HEATING FOUND LOOSE WIRE GOING TO HEATING ELEMENT


Johnny J.

Johnny J. Job Checkin

SAMSUNG DRYER NOT HEATING NEEDS A NEW HEATER ASSEMBLY


Jeff S.

Jeff S. Job Checkin

GE STOVE CUSTOMER HAD THE BURNERS FOR THE TECH TO INSTALLE


Jeff S.

Jeff S. Job Checkin

KENMORE WASHER LEAKING FOUND SIGNS OF BAD BEARINGS IN OUTER TUB


Jeff S.

Jeff S. Job Checkin

FRIGIDAIRE REFRIGERATOR ICE AND WATER DISPENSER, NO ICE-NO CRUSHED ICE FOUND THE ICE CONTAINER HAD SOME CHOPPING BLADES WERE BENT STRIGHTEN THE BLADES AND UNIT IS WORKING


Donny  C.

Donny C. Job Checkin

ELECTROLUX REFRIGERATOR NO COOL INSTALLLED KICK PLATE


Jeff S.

Jeff S. Job Checkin

FRIDGIDAIRE DISH WASHER not coming on replaced the motor & pump assembly


Jeff S.

Jeff S. Job Checkin

WHIRLPOOL WASHER REPLACED THE WATER VAVLE


Jeff S.

Jeff S. Job Checkin

FRIGIDAIRE REFRIGERATOR SOUNDS LIKE COMING FROM THE BACK OF REFRIGERATOR UNIT PASSES ALL CHECK AT THIS TIME