Good service

MILES from Buford, GA

Mark did a good job. Just hate that it took 3 trips to figure out the problem

Great service

KIM from Buford, GA

Awesome service!

FULLER-RUFFIN from Buford, GA

Very knowledgeable and courteous.

Refrigerator repair

ELLERMAN from Buford, GA

This company had someone out right away

Great service

De De from Buford, GA

Good service

BAUTISTA from Buford, GA

Polite and good service

DOVE from Buford, GA

He arrived within time frame- company called ahead repair man headed in my direction

Ice maker stopped working and until we turned it off, refrigerator would not work

MALIK from Buford, GA

Your employee Michael Wilson diagnosed the problem, ordered the parts and returned to fix the problem. Prompt, courteous and knowledgeable. Thanks Michael, so far so good.

Mark is a good guy, timely

CARLEY from Buford, GA

Good work!

Great service.

CHRISTOPHER from Buford, GA

Repairman was on time, respectful, and timely.

Service

CHRISTOPHER from Buford, GA

Took longer to get someone out because of the holiday season. I guess I need a motor for my dryer. Repairman was courteous and knowledgeable. Just not happy about not having a dryer for 12 + days.

Response from Dependable Appliance Repair:

Good Afternoon, We appreciate your feedback! We also apologize for the delay in getting both these units repaired. We strive to fix every appliance in one trip but it is not always possible. Please rest assured that we are getting the parts needed and will repair this dryer as soon as possible. Thank you again

Mark was excellent

CARLEY from Buford, GA

Mark was professional, arrived on time, got to the task at hand, explained the problem, fixed it for the time being and promised to totally fix when he returns with appropriate screws when he does some recall work for us in next two weeks. On downside, I was told when I lined up the call that there would be no charge for the diagnosis since we were doing the recall work with Dependable. Mark did his job and charged for diagnosis, I questioned. He called office and was told we had not been granted a no charge for diagnosis. I wish the lady who promised that to me would step forward and tell me why she reversed her statement.

Great Service

DELGADO from Buford, GA

Michael was very nice, and he knew what he was doing. I will use your service again.

Great service nice repair man

Samantha from Buford, GA

Finally, a tech that knew exactly what was needed!

Oleana from Buford, GA

Thank you for sending Felipe. He assessed the issue accurately the first time. It has been over 2 months since I've had water and ice in my fridge. The 1st tech made 2 trips and with each trip diagnosed something different. I finally requested a new tech and thank goodness I did because it's fixed now!!! My ratings do not reflect on Felipe. I am rating for overall experience which is why the rating is low. If Felipe would have been the first tech the rating would have the highest possible!