Repairman was on time, respectful, and timely.
Took longer to get someone out because of the holiday season. I guess I need a motor for my dryer. Repairman was courteous and knowledgeable. Just not happy about not having a dryer for 12 + days.
Response from Dependable Appliance Repair:
Good Afternoon, We appreciate your feedback! We also apologize for the delay in getting both these units repaired. We strive to fix every appliance in one trip but it is not always possible. Please rest assured that we are getting the parts needed and will repair this dryer as soon as possible. Thank you again
Mark was professional, arrived on time, got to the task at hand, explained the problem, fixed it for the time being and promised to totally fix when he returns with appropriate screws when he does some recall work for us in next two weeks. On downside, I was told when I lined up the call that there would be no charge for the diagnosis since we were doing the recall work with Dependable. Mark did his job and charged for diagnosis, I questioned. He called office and was told we had not been granted a no charge for diagnosis. I wish the lady who promised that to me would step forward and tell me why she reversed her statement.
Michael was very nice, and he knew what he was doing. I will use your service again.
Thank you for sending Felipe. He assessed the issue accurately the first time. It has been over 2 months since I've had water and ice in my fridge. The 1st tech made 2 trips and with each trip diagnosed something different. I finally requested a new tech and thank goodness I did because it's fixed now!!! My ratings do not reflect on Felipe. I am rating for overall experience which is why the rating is low. If Felipe would have been the first tech the rating would have the highest possible!
FRIGIDAIRE REFRIGERATOR NOT DISPENSING ICE OR WATER INSTALLED SWITCH AND CONTROL
FRIDGIDAIRE REFRIGERATOR NOT COOLING ON BOTH SIDES NEEDS NEW COMPRESSOR
ELECRTOLUX MICROWAVE DENTED DOOR REPLACED THE DOOR
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE INSTALLED DISPENSER
FRIGIDAIRE DISHWASHER LEAKING, WATER STILL IN THE BOTTOM REPLACED VAVLE
FRIGIDAIRE DISHWASHER LEAKING WATER REPALCED THE GASKET
FRIDGIDAIRE RANGE CONTROL BOARD NOT WORKING REPLACED CONTROL BOARD AND OVERLAY
FRIGIDAIRE REFRIGERATOR THINKS THE ICE MAKER IS LEAKING/UNIT HAS BEEN PULLED & WATER CUT OFF REPAIRED THE DAMAGE SPOT ON THE WATER LINE
ELECRTOLUX MICROWAVE DENTED DOOR REPLACED DOOR
FRIGIDAIRE MICROWAVE OVEN MICROWAVE ISSUES, DOOR, DOOR OPEN CLOSE ISSUE-DOOR WILL NOT CLOSEMAKES LOUD NOISE UNIT WAS POORLY SECURED TO THE CABINET
SAMSUNG WASHER WATER POOLING IN SOAP DISPENSER EXPLAINED TO CUSTOMER HOW THE SYPHON PROCESS WORKS
FRIGIDAIRE DISHWASHER NO POWER AND HAS STANDING WATER TRIMMED THE DAMAGED SECTION OF THE WIRES AND RECONNECTED THEM
FRIGIDAIRE RANGE BURNER IS NOT LIGHTING INSTALLED BURNER AND IGNITER
FRIGIDAIRE DISHWASHER DISHWASHER ISSUES, OPERATIONS, NO POWER WILL NOT START-NO POWER SECURED THE WIRE FROM THE LOOSE CONNECTION
FRIGIDAIRE REFRIGERATOR NOT MAKING ANY ICE INSTALLED AIR HANDLEER