Mark was professional, arrived on time, got to the task at hand, explained the problem, fixed it for the time being and promised to totally fix when he returns with appropriate screws when he does some recall work for us in next two weeks. On downside, I was told when I lined up the call that there would be no charge for the diagnosis since we were doing the recall work with Dependable. Mark did his job and charged for diagnosis, I questioned. He called office and was told we had not been granted a no charge for diagnosis. I wish the lady who promised that to me would step forward and tell me why she reversed her statement.
Michael was very nice, and he knew what he was doing. I will use your service again.
Thank you for sending Felipe. He assessed the issue accurately the first time. It has been over 2 months since I've had water and ice in my fridge. The 1st tech made 2 trips and with each trip diagnosed something different. I finally requested a new tech and thank goodness I did because it's fixed now!!! My ratings do not reflect on Felipe. I am rating for overall experience which is why the rating is low. If Felipe would have been the first tech the rating would have the highest possible!
FRIGIDAIRE WASHER WILL NOT DRAIN REPLACED TUB SHELLS, SPIN BASKET, SUSPENSION, BELT AND PULLEY
THERMADOR DISHWASHER DOOR IS LEAKING UNABLE TO RECREATE ISSUES
FRIGIDAIRE WASHER INCORRECT WATER LEVEL REPLACED BELLOWS
ELECRTOLUX OVEN BOTTOM DOOR DENTED REPLACED THE OUTER PANEL
ELECTROLUX WASHER THUMPING SOUND ADJUSTED THE RIGHT FRONT LEGSDOWN TO STEADY THE CORNER
FRIGIDAIRE LAUNDRY NO HEATING ERROR COD INSTALLED NEW LAMO ASSEMBLY AND REPLACED HEATING ELEMENT
FRIDGIDAIRE RANGE ERROR HOT SURFACE REPLACED INDICATER LIGHT AND ELEMENTS
ELECRTOLUX HOOD MAKING NOISE
ELECROLUX OVEN LOWER DOOR DENTED REPLACED OUTER PANEL
ELECRTOLUX OVEN NOT POWERING ON OVEN THE BRAKER WAS TRIPPED RESET THE BRAKER
FRIGIDAIRE RANGE - GAS BURNER ISSUES NOT LIGHTING PROPERLY DROPPED OFF BURNER CAP
ELECROLUX DISH WAHSER NOT POWERING ON
LG REFERIGERATOR ICE MAKER NOT WORKING INSTALLED ICE MAKER
FRIGIDAIRE GAS RANGE SURFACE TOO HOT INSTALLED NEW VENT
KENMORE REFRIGERATOR NOT DISPENSING ANY ICE REPLACED VAVLE