Repairman was on time, respectful, and timely.
Took longer to get someone out because of the holiday season. I guess I need a motor for my dryer. Repairman was courteous and knowledgeable. Just not happy about not having a dryer for 12 + days.
Response from Dependable Appliance Repair:
Good Afternoon, We appreciate your feedback! We also apologize for the delay in getting both these units repaired. We strive to fix every appliance in one trip but it is not always possible. Please rest assured that we are getting the parts needed and will repair this dryer as soon as possible. Thank you again
Mark was professional, arrived on time, got to the task at hand, explained the problem, fixed it for the time being and promised to totally fix when he returns with appropriate screws when he does some recall work for us in next two weeks. On downside, I was told when I lined up the call that there would be no charge for the diagnosis since we were doing the recall work with Dependable. Mark did his job and charged for diagnosis, I questioned. He called office and was told we had not been granted a no charge for diagnosis. I wish the lady who promised that to me would step forward and tell me why she reversed her statement.
Michael was very nice, and he knew what he was doing. I will use your service again.
Thank you for sending Felipe. He assessed the issue accurately the first time. It has been over 2 months since I've had water and ice in my fridge. The 1st tech made 2 trips and with each trip diagnosed something different. I finally requested a new tech and thank goodness I did because it's fixed now!!! My ratings do not reflect on Felipe. I am rating for overall experience which is why the rating is low. If Felipe would have been the first tech the rating would have the highest possible!
FRIGIDAIRE RANGE BURNER IS NOT LIGHTING INSTALLED BURNER AND IGNITER
FRIGIDAIRE DISHWASHER DISHWASHER ISSUES, OPERATIONS, NO POWER WILL NOT START-NO POWER SECURED THE WIRE FROM THE LOOSE CONNECTION
FRIGIDAIRE REFRIGERATOR NOT MAKING ANY ICE INSTALLED AIR HANDLEER
FRIGIDAIRE MICROWAVE OVEN WILL NOT START, TRIPS BREAKER INSTALLED NEW MAGNETRON DIODE AND CONTROL
FRIDGIDAIRE MICROWAVE THE STEAM IS BUILDING ON CABNET HAD POOR SEALING OF DUCT WORK REROUTED CORRECTLY
FRIGIDAIRE DISHWASHER NOT DRAINING CLEARED THE DISPOSAL
FRIGIDAIRE REFRIGERATOR NOT COLLING PROPERLY installed new control timer and motor
FRIGIDAIRE ELECTRIC RANGE ERROR CODE F-10 INSTALLED NEW CONTROL AND OVERLAY
THERMADOR DISHWASHER NO HOT WATER GOING TO THE UNIT INSTALLED NEW HEAT PUMP
FRIGIDAIRE REFRIGERATOR NOT COOLING PROPERLY INSTALLED EVAPORATOR AND HEAT EXCHANGER KIT
FRIGIDAIRE ELECTRIC RANGE OVEN FAN MAKING LOUD NOISE INSTALLED MOTOR
ELECTROLUX DRYER NOT STARTING REPLACED MOTOR, BELT, AND PULLY
ELECTROLUX WASHER NOT GETTING HOT WATER ADVISHED CUSTOMER THAT HIGH EFFICIENCY MACHINES WILL NOT GET HOT HOT BUT THE WHITES CYCLES HAS A SANITIZE TEMPERTURE
FRIDGIDAIRE DISHWASHER DENTED DOOR PANEL REPLACED HANDLE
FRIGIDAIRE OVEN THE PRE HEAT BEEPER IS NOT WORKING NEEDS NEW MAIN BOARD AND NOLONGER AVAILABLE