Wasn't able to repair either refrigerator
Response from Dependable Appliance Repair:
Thank you for your feedback! i apologize that our tech did not have the needed part on his truck. As I am sure you can imagine, there would be no possible way to carry every possible part on a van. But we do strive to carry as many as possible. I see you declined to have us order the needed part. If you would like to get that part on order, please give us a call. Thank you again.