4279 Roswell Rd NE
Atlanta, GA 30342
770-983-6613

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Local Reviews
for cumming, ga

Rated 4.6 out of 5 stars based on 39 customer reviews

Great when they send Tyson

The parts needed on the first visit by the level 1 employee were not orders correctly. On a second visit to install the parts and realizing the parts were wrong, a third appoint meant had to be made and the manager reassured me that Tyson (who they will send out) is who everyone wants. On the third visit, Tyson, quickly diagnosed the real issues and ordered all the correct parts. On the fourth visit, Tyson installed the parts and completed the job. It seems odd, that someone of Tyson's calibre is deployed to clean up the level 1 employee mistakes. Instead of sending Tyson out to play clean up - send the best employee first because the customer deserves nothing less. Tyson is the reason these guys stay in business and everyone knows it. Good company if you get Tyson!

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Service is good but can do better.

The Technicians were amazing. I wish there was an option to rate the techs and not the whole service. And I do not know if it is the Electrolux (maker of my appliance that was repaired) or Dependable service that I need to rate because both parties lack common sense in fixing my microwave. It took 6 visits (2 months) to fix my microwave and each visit felt like it was a redundant waste of time & Money. I would advise dependable service to plan the tech visits more efficiently, if you can track the parts being to shipped to me, you do call me to give a heads up, you call me to confirm that parts have been delivered yet you do not schedule a tech visit before hand. I recommend you include some common sense into your procedures and protocols.

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Fridge Repaire

Not great

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Good

Michelle is excellent technician

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Refrigerator Repair

Our 7 week old Frigidaire refrigerator failed over the Labor Day weekend. Dependable was able to have the part delivered to our home and make the repair in a timely manner.

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fast and dependable!

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very good service

patience, I am happy with his service

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Service on Maytag washer

Service rep showed up and was very friendly. He had a bit of a problem getting the agitator out of the

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Great Service

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Fridge Repair

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Job Locations
for cumming, ga

Michael W.

Michael W. Job Checkin

ELECTROLUX MICROWAVE OVEN O POWER WILL NOT START REPLACE THE TOUCH PANEL ADN DOOR


Mark C.

Mark C. Job Checkin

ELECTROLUX RANGE - GAS GAS-SEALED BURNER FLAME UNEVEN-BURNER FLAME ON ONE SIDE ONLY FOUND TEH UNTI WAS WORKIGN AS IT SHOULD NO ISSUES AT THIS TIME


Mark C.

Mark C. Job Checkin

FRIGIDAIRE OVEN PUSH BUTTONS BUT NOTHIGN COME ON repalce dthe controller


Michael W.

Michael W. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT MAKING ICE. REPALCED THE RIGHT HADN SLIDE ADN DISPENSER MODULE


Mark C.

Mark C. Job Checkin

FRIGIDAIRE DISHWASHER NO POWER WILL NOT START UNABLE TO RECREAT ANY ISSUES AT THIS TIME


Michael W.

Michael W. Job Checkin

FRIGIDAIRE REFRIGERATOR VIBRATION OR RATTLING-RATTLING NOISE REPLACED THE DAMPER ASEMBLY


Michael W.

Michael W. Job Checkin

FRIGIDAIRE REFRIGERATOR CRISPERMEAT DRAWER, FREEZING FOOD IN CRISPERMEAT DRAWER-FREEZING IN FRESH FOOD INSTALLED GASKET AND DAMOER TOWER


Michael W.

Michael W. Job Checkin

FRIGIDAIRE MICROWAVE OVEN DOOR WILL NOT OPEN UNABLE TO DUPLICATE THE ISSUES


Mark C.

Mark C. Job Checkin

GE DOUBLE OVEN BOTTOM OVEN CONTROL KNOB WONT TURN ON INSTALLED THEROM SELECTION SWITCH AND HATCH


Mark C.

Mark C. Job Checkin

GE DOUBLE OVEN BOTTOM OVEN CONTROL KNOB WONT TURN ON INSTALLED THEROM SELECTION SWITCH AND HATCH


Mark C.

Mark C. Job Checkin

GE DOUBLE OVEN BOTTOM OVEN CONTROL KNOB WONT TURN ON INSTALLED THEROM SELECTION SWITCH AND HATCH


Mark C.

Mark C. Job Checkin

ROPER RANGE THROWING ERROR CODE f3 NEED NEW WHITE BOARD


Michael W.

Michael W. Job Checkin

ELECTROLUX RANGE - GAS RUNS TOO MUCH-BURNER WONT TURN OFF. replaced knobs


Michael W.

Michael W. Job Checkin

FRIGIDAIRE DISHWASHER NO POWER WILL NOT START found unit was aroking customer stated she use the wrong soap


Mark C.

Mark C. Job Checkin

FRIGIDAIRE REFRIGERATOR not making ice the fill tube was frozen over