4279 Roswell Rd NE
Atlanta, GA 30342

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Rated 4.4 out of 5 stars based on 47 customer reviews

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Tech rep needs trained in customer service


There was a scheduling issue on initial visit but for resolved when Frigidaire got involved, but the tech was at the home twice and both times the tech would barley speak and when I introduced my spouse and child got no response. You are coming into someone else's home, have the respect to speak when spoken to, and by the way your techs should be wearing shoe covers when entering someone's home as he tracked mud in. In the end the dishwasher was fixed

Response from Dependable Appliance Repair:

We appreciate your feedback! Our Technicians are all required to have shoe covers. We will get with this technician about the customer service issue and the show covers.