Great service, on time, professional
Used diagnostics to pin point the problem, ordered the needed part and returned to install the defective part.
Very professional, trustworthy and knowledgeable.
First want to make clear that the repair person who came out was very nice, courteous, and knowledgeable. This review is not a reflection of his work. For a company called Dependable, I would expect more of the dependability and less of the haphazard flakiness. Our appointment was originally setup by Frigidair warranty people. The day Dependable was supposed to show up, I get a call to tell me that they have me on the schedule but no time slot for me, and hence they have to come another day. Thanks, because we all stay at home all the time, and take time from work to wait for them. Scheduled it for 4 days later. it was clear in the repair request that the ice maker was not working. The repair guy comes out, looks at it, says yep the motor is burnt and ice make is not working... but oh I don't have one, so we have to order it... Great so now I have to wait yet again, and take yet again another day from work to wait for them. Almost two weeks later, and another day home from work later, guy shows up with ice maker, puts it in, took all of 10 minutes and its fixed. For a company with the name Dependable, it's really laughable. 3 days home from work, for them to fix something that took 10 minutes. Should have been done in one trip, the first time, especially considering that they had 100 of those ice makers in stock at the warehouse. Waste of time. I wouldn't call them to use them on my own. I had to use them because Frigidaire uses them... come to think of it, I don't think I'll use Frigidaire again either because that fridge is only 5 months old and already broke once.
Polite, professional service.
FRIGIDAIRE MICROWAVE OVEN NOT HEATING UNABLE TO RECREATE ISSUES AT THIS TIME
FRIGIDAIRE REFRIGERATOR NO ICE INCREASED THE FILL AND UNIT BEGIN TO WORK
FRIGIDAIRE MICROWAVE OVEN NO POWER REPLACED THE FUSE AND SWITCH
FRIDGIDAIRE STOVE HAD A SHORT IN THE BACK OF THE STOVE AND NOW NOT WORKING INSTALLED HARNESS AND THERMINAL
FRIDGIDAIRE DISH WASHER WATER LEAK INSTALLED TUB
SCOTSMAN ICE MAKER LEAKING WATER INSTALLED WATER VAVLE
MAYTAG WASHER LEAKING FROM THE BOTTOM AND NOW NOT RUNNING FOUND THE UNIT NEEDS TO BE CLEANED AND ALSO RECOMMENED TO REPLACED THE DISPENSER
LG WASHER NEEDS INLET VAVLE
KITCHENAID REFRIGERATOR NOT COLD ENOUGH ON FREZZER SIDE THIS IS A SEALED SYSTEM ISSUES
SUB ZERO REFRIGERATOR FRONT PANEL HAS LOCK KEY LITE UP RED UNABLE TO RECREATE ISSUES AT THIS TIME
FRIGIDAIRE REFRIGERATOR NOT COOLING FOUND STICKER OVER FILL TUBE HOLE HAD BEEN REMOVED CLEARED THEICE AND SEALED THE HOLE
FRIDGIDAIRE DISHWASHER NOT WORKING AT ALL DISPOSAL DRAIN PLUG HAD NOT BEEN KNOCKED OUT
FRIGIDAIRE REFRIGERATOR LEAK UNDER REFRIGERATOR REPLACED GASKET
KITCHENAID REFRIGERATOR WATER FILTRATION SYSTEM ISNT WORKING REPLACED THE HOUSING AND FILTER
KITCHENAID DISHWASHER WILL NOT OPERATE REPLACED DRAIN PUMP