Great service, on time, professional
Used diagnostics to pin point the problem, ordered the needed part and returned to install the defective part.
Very professional, trustworthy and knowledgeable.
First want to make clear that the repair person who came out was very nice, courteous, and knowledgeable. This review is not a reflection of his work. For a company called Dependable, I would expect more of the dependability and less of the haphazard flakiness. Our appointment was originally setup by Frigidair warranty people. The day Dependable was supposed to show up, I get a call to tell me that they have me on the schedule but no time slot for me, and hence they have to come another day. Thanks, because we all stay at home all the time, and take time from work to wait for them. Scheduled it for 4 days later. it was clear in the repair request that the ice maker was not working. The repair guy comes out, looks at it, says yep the motor is burnt and ice make is not working... but oh I don't have one, so we have to order it... Great so now I have to wait yet again, and take yet again another day from work to wait for them. Almost two weeks later, and another day home from work later, guy shows up with ice maker, puts it in, took all of 10 minutes and its fixed. For a company with the name Dependable, it's really laughable. 3 days home from work, for them to fix something that took 10 minutes. Should have been done in one trip, the first time, especially considering that they had 100 of those ice makers in stock at the warehouse. Waste of time. I wouldn't call them to use them on my own. I had to use them because Frigidaire uses them... come to think of it, I don't think I'll use Frigidaire again either because that fridge is only 5 months old and already broke once.
Polite, professional service.
FRIDGIDAIRE REFRIGERATOR THE FRIDGE IS NOT COOL AND NO LIGHTS COMING ON FREEZER IS FINE NEEDS NEW CONTROL BOARD
THERMADOR RANGE DOOR HINGE PROBLEM/ BACK SPLASH PROBLEM UNIT NEEDS HINDGES, THERMOSTAT AND VAVLE
FRIGIDAIRE REFRIGERATOR ROST BUILD UP IN FREEZER REPLACED THE MODULE
SAMSUNG REFRIGERATOR THE FREEZER IS FREEZING OVER AND IS MAKING A NOISE THAT STOPS WHEN DOOR IS OPEN FOUND LOOSE CONNECTOR ON THE THERMOSTAT CONNECTED THE THERMOSTAT ADN UNIT IS WORKING
FRIGIDAIRE REFRIGERATOR LOUD GRINDING NOISE UNABLE TO DUPLICATE THE SOUND
SAMSUNG REFRIGERATOR THE FREEZER IS FREEZING OVER AND IS MAKING A NOISE THAT STOPS WHEN DOOR IS OPEN INSTALLED DEFROST THERMISTOR
FRIGIDAIRE REFRIGERATOR NOT COOLING NEED CONDESER FAN
FRIGIDAIRE MICROWAVE OVEN NO POWER INSTALLED LATCH AND SWITCH ASSEMBLY
FRIGIDAIRE MICROWAVE OVEN MAGNETRON NOISE REPLACED THE MAGNETRON, DIODE, CAPACITOR
KITCHENAID REFRIGERATOR NOT MAKING ICE INSTALLED ICE MAKER AND CLEANED THE CONDESER COILS
FRIGIDAIRE REFRIGERATOR NEEDS INSPECTION UNIT IS WORKING AS IT SHOULD
FRIGIDAIRE MICROWAVE OVEN NO POEWER REPLACED THE FUSE
PREMIER RANGE OVEN IS NOT WORKING INSTALLED BATTEY CASE AND SPARK MODULE
FRIGIDAIRE MICROWAVE OVEN NO POWER REPLACED FUSE, SWITCHESMAIN BOARD
FRIGIDAIRE DISHWASHER LEAKING REPLACED THE INLET VALVE