Great service, on time, professional
Used diagnostics to pin point the problem, ordered the needed part and returned to install the defective part.
Very professional, trustworthy and knowledgeable.
First want to make clear that the repair person who came out was very nice, courteous, and knowledgeable. This review is not a reflection of his work. For a company called Dependable, I would expect more of the dependability and less of the haphazard flakiness. Our appointment was originally setup by Frigidair warranty people. The day Dependable was supposed to show up, I get a call to tell me that they have me on the schedule but no time slot for me, and hence they have to come another day. Thanks, because we all stay at home all the time, and take time from work to wait for them. Scheduled it for 4 days later. it was clear in the repair request that the ice maker was not working. The repair guy comes out, looks at it, says yep the motor is burnt and ice make is not working... but oh I don't have one, so we have to order it... Great so now I have to wait yet again, and take yet again another day from work to wait for them. Almost two weeks later, and another day home from work later, guy shows up with ice maker, puts it in, took all of 10 minutes and its fixed. For a company with the name Dependable, it's really laughable. 3 days home from work, for them to fix something that took 10 minutes. Should have been done in one trip, the first time, especially considering that they had 100 of those ice makers in stock at the warehouse. Waste of time. I wouldn't call them to use them on my own. I had to use them because Frigidaire uses them... come to think of it, I don't think I'll use Frigidaire again either because that fridge is only 5 months old and already broke once.
Polite, professional service.
KITCHENAID REFRIGERATOR NOT MAKING ICE INSTALLED ICE MAKER AND CLEANED THE CONDESER COILS
FRIGIDAIRE REFRIGERATOR NEEDS INSPECTION UNIT IS WORKING AS IT SHOULD
FRIGIDAIRE MICROWAVE OVEN NO POEWER REPLACED THE FUSE
PREMIER RANGE OVEN IS NOT WORKING INSTALLED BATTEY CASE AND SPARK MODULE
FRIGIDAIRE MICROWAVE OVEN NO POWER REPLACED FUSE, SWITCHESMAIN BOARD
FRIGIDAIRE DISHWASHER LEAKING REPLACED THE INLET VALVE
FRIGIDAIRE DISHWASHER NOT DRAINING FOUDN DRAINAGE BLOCKAGE IN THE DISPOSAL CLEARED THE DISPOSAL
DACOR DOWN DRAFT NOT SUCKING THE AIR UP NEEDS ANEW MOTOR
FRIGIDAIRE DISHWASHER LEAKING REPLACED VAVLE
VIKING REFRIGERATOR CONSTANT ICING AND LEAKING ON THE BOTTOM OF FREEZER DEFROSTED UNIT AND REPLACED THE DRIP TRAY
SAMSUNG REFRIGERATOR NOT MAKING ICE installed ice maker
KITCHENAID DISH WASHER POWER IS GOING TO THE UNIT/BUT DOSE NOT DO ANYTHING ALL SYSTEMS ARE FUNCTIONING NORMALLY
FRIGIDAIRE MICROWAVE OVEN NOT HEATING UNABLE TO RECREATE ISSUES AT THIS TIME
FRIGIDAIRE REFRIGERATOR NO ICE INCREASED THE FILL AND UNIT BEGIN TO WORK
FRIGIDAIRE MICROWAVE OVEN NO POWER REPLACED THE FUSE AND SWITCH