Repair of a 6 month old refrigerator. Came out two days after called for service within the service window and diagnosed the problem. Came back a week later when part arrived via UPS to install. Was 1 hour and a half outside of service window. The technician was business like and now my refrigerator works so I am happy. Not sure about pricing because it was covered by the warranty.
Great service, on time, professional
Used diagnostics to pin point the problem, ordered the needed part and returned to install the defective part.
Very professional, trustworthy and knowledgeable.
First want to make clear that the repair person who came out was very nice, courteous, and knowledgeable. This review is not a reflection of his work. For a company called Dependable, I would expect more of the dependability and less of the haphazard flakiness. Our appointment was originally setup by Frigidair warranty people. The day Dependable was supposed to show up, I get a call to tell me that they have me on the schedule but no time slot for me, and hence they have to come another day. Thanks, because we all stay at home all the time, and take time from work to wait for them. Scheduled it for 4 days later. it was clear in the repair request that the ice maker was not working. The repair guy comes out, looks at it, says yep the motor is burnt and ice make is not working... but oh I don't have one, so we have to order it... Great so now I have to wait yet again, and take yet again another day from work to wait for them. Almost two weeks later, and another day home from work later, guy shows up with ice maker, puts it in, took all of 10 minutes and its fixed. For a company with the name Dependable, it's really laughable. 3 days home from work, for them to fix something that took 10 minutes. Should have been done in one trip, the first time, especially considering that they had 100 of those ice makers in stock at the warehouse. Waste of time. I wouldn't call them to use them on my own. I had to use them because Frigidaire uses them... come to think of it, I don't think I'll use Frigidaire again either because that fridge is only 5 months old and already broke once.
Polite, professional service.
BOSCH WASHER LEAKING FROM THE BOTTOM INSTALLED NEW WATER VALVE
FRIGIDAIRE REFRIGERATOR FREEZING AND FRESH FOOD SECTION. installed damper assembly
FRIGIDAIRE DISHWASHER NOT CLEANING DISHES INSTALLED VAVLE
KENMORE MICROWAVE CUSTOMER THINKS THE MOTEHR BOARD NEEDS TO BE REPLACE NEEDS NEW DISPLAY
WHIRLPOOL REFRIGERATOR NOT MAKING ICE AND LEAKING WHEN THEY USE THE WATER DISPENSER NEEDS NEW AUGER MOTOR
SUB ZERO REFRIGERATOR ERROR CODES 20-40. repalced teh heater exchanger
BOSCH DISH WASHER DISPAY BROKE INSTALLED DISPLAY PANEL
FRIGIDAIRE REFRIGERATOR NOT COOLING INSTALLED MOTOR
THERMADOR STOVE SMELL GAS WHEN TURNS ON THE OVEN UNABLE TO RECREAT THE ISSUES
ALLEGRA GRILL GAS DOESNT SHUT OFF REPLACED THE GAS VALVE
KITCHENAID WINE COOLER NOT COOLING TEMP IS AT 81 INSTALLED TIMER
SUB ZERO UNDER COUNTER ICE MAKER NOT COOLING LIKE IT SHOULD INSTALLED PROGRAMED CONTROL BOARD
SAMSUNG REFRIGERATOR WATER IS NOT GOING DOWN THE DRAIN AND THEN FREEZES UNDER VEGGIE DRAWER DEFROSTED TEH DRAIN LIN E AND CLEARED THE LINE
SCOTSMAN ICE MACHINE HIGH PITCH SOUND WHEN RUNNING AND GRINDING SOUND NEEDS NEW BEARING ON THE SPRAY PUMP
GE REFRIGERATOR THINKS ITS THE TSTAT NOT RUNNING PROPERLY INSTALLED ICE MACKER THAT CUSTOMER PURCHASED