4279 Roswell Rd NE
Atlanta, GA 30342
770-983-6613

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Local Reviews
for duluth, ga

Rated 4.0 out of 5 stars based on 4 customer reviews

GreAt jo

  • Overall Experience
  • Quality
  • Price
  • Convenience

Sort of Dependable and not really

First want to make clear that the repair person who came out was very nice, courteous, and knowledgeable. This review is not a reflection of his work. For a company called Dependable, I would expect more of the dependability and less of the haphazard flakiness. Our appointment was originally setup by Frigidair warranty people. The day Dependable was supposed to show up, I get a call to tell me that they have me on the schedule but no time slot for me, and hence they have to come another day. Thanks, because we all stay at home all the time, and take time from work to wait for them. Scheduled it for 4 days later. it was clear in the repair request that the ice maker was not working. The repair guy comes out, looks at it, says yep the motor is burnt and ice make is not working... but oh I don't have one, so we have to order it... Great so now I have to wait yet again, and take yet again another day from work to wait for them. Almost two weeks later, and another day home from work later, guy shows up with ice maker, puts it in, took all of 10 minutes and its fixed. For a company with the name Dependable, it's really laughable. 3 days home from work, for them to fix something that took 10 minutes. Should have been done in one trip, the first time, especially considering that they had 100 of those ice makers in stock at the warehouse. Waste of time. I wouldn't call them to use them on my own. I had to use them because Frigidaire uses them... come to think of it, I don't think I'll use Frigidaire again either because that fridge is only 5 months old and already broke once.

  • Overall Experience
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Great job!

Polite, professional service.

  • Overall Experience
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Great service!

  • Overall Experience
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Job Locations
for duluth, ga

Mark C.

Mark C. Job Checkin

WHIRLPOOL DRYER WHEN CYCLE BEGINS, LOUD BANG SOUNDS AND CONTINUES INSTALLED NEW BELT AND IDELER ASSEMBLY


Mark C.

Mark C. Job Checkin

FRIGIDAIRE WASHER WATER LEAKING IN TOP WASHERRECONNECTED THE DRAIN HOSE PROPERLY


Michael W.

Michael W. Job Checkin

FRIGIDAIRE RANGE - GAS BACK RIGHT BURNER NOT LIGHTING REPLACED BURNER AND IGNITER ASSEMBLY


David F.

David F. Job Checkin

FRIGIDAIRE DISHWASHER NOT DRAINING EXPLAINED TO CUSTOMER THAT THE DISHWASHER WILL NOT DRY PLASTIC


David F.

David F. Job Checkin

FRIGIDAIRE DISHWASHER NOT DRAINING REROUTED THE DRAIN HOSE


Michael W.

Michael W. Job Checkin

MAYTAG DRYER NOISE LIKE SOMETHING WAS ROLLING AROUND IN THE DRYER AND BURNING SMELL FOUND DUST ACCUMLATED INTO BALLS IN THE BAFFLE FINS


Michael W.

Michael W. Job Checkin

ELECROLUX DRYER NOT HEATING REPAIRED THE LATCH AND REASSEMBLED THE DRYER


David F.

David F. Job Checkin

FRIDGIDAIRE DISHWASHER NOT WORKING REPLACED TIMER


David F.

David F. Job Checkin

FRIDGIDAIRE DISHWASHER NOT WORKING REPLACED TIMER


David F.

David F. Job Checkin

SAMSUNG WASHER NOT GOING THROUGH THE CYCLES UNIT NEEDS NEW ROTO REPLACED


David F.

David F. Job Checkin

KITCEN AID MICROWAVE NOT HEATIN GMAGNETRON NOT RESPONDING


David F.

David F. Job Checkin

BOSCH DISHWASHER NOT DRAINING CLEARED THE DRAIN LINE


David F.

David F. Job Checkin

FRIDGIDAIRE RANGE ONE BURNER WILL NOT LIGHT BURNER HEAD IS CORRODED


David F.

David F. Job Checkin

SAMSUNG WASHER NOT GOING THROUHG CYCLES


Michael W.

Michael W. Job Checkin

BOSCH MICROWAVE REPLACED CONTROL PANEL AND DISPLAY