Okay the repair people were pros, they knew their stuff and it was easy to see they enjoyed working together. I am sure that price is always an issue and I admired the way the older man handled the price issue, it was with empathy and tack. I Have a pet peeve and that is when repair people show up and don't have all the things they need. For example I filled request for towels- residual water, wood blocks-to hold washer at right angle, trash bag- to empty shop-vac. I was happy to have provide these things, because I have a duty to facilitate the repair process.