Washer is fixed at a fairly high price. Service man was late to both appointments and was not at all apologetic or friendly. When your window of time is 5 hours it is not great to be late after calling and saying you're 30 minutes out.
Response from Dependable Appliance Repair:
Thank you for your feedback! We do apologize for the tech being late to the appointment. We are working on procedures to improve this, so the next time it will not be an issue. Thank you again