I had, what turned into, a very simple issue and he made me feel quite at ease. He fixed the problem, showed me every step of the way making sure I understood. He was very pleasant, friendly and knowledgeable.
My repairman Jeff called me 15 mins before my scheduled appointment time to inform me that he was on his way to my home to make a repair my dryer. The diagnostics only to 7 mins and the repair took just 25 mins! The was GREAT for me because i do laundry a minimum of 3 times a week!!!!
Was very pleased.Graham was very knowledgeable.
Service Technician was prompt, polite and knew what he was doing and made the repair quickly. He explained the process of ordering the part and it being delivered to my house. He informed me of next steps throughout the process. I would totally invite the company and the technician to work on any of my appliances in the future, should the need arise.
He is far smarter than I am and the "hints" he gave to me, I have passed them on to my precious grandson who utilized them last night!!!
Randy called when he was on his way, he was very personable and explained what he was doing and why. He even took the time to play with my dog who kept backing at him! lol! His work was clean and neat and everything was put back as he found it. Enjoyed his demeanor and pleasant conversation. Thank you for excellent service!
Good communication and arrived on time. Happy with service!
Of course the refrigerator did not make the noise once during the time the technician was here, however he checked everything he could and was very nice and informative
WHIRLPOOL REFRIGERATOR CANT SEE PUDDLE OF WATER BUT FLOORS SHOWING SIGNS OF WATER DAMAGE REPLACED TEH WATER TANK
IKEA OVEN NOT HEATING UP REPLACED THE IGNITER
G E MICROWAVE MAKING A BUZZING SOUND TESTED THE UNIT ADN IT PASSES AT THIE TIME
WHIRLPOOL WASHER IS NOT WASHING THE CLOTHES UNBALE TO FIND ANY ISSUES AT THIS TIME
WHIRLPOOL DRYER NOT DRYING THE CLOTHES FOUND THE VENT WAS CLOGGED
SAMSUNG WASHER A RUG WAS INSIDE HIS UNIT AND NOW PARTS OF THE RUG ARE COMING OUT EACH TIME HE WASHER ADVISED THE CUSTOMER TO RUN THE UNIT WITH SOME OLD TOWEL TO GET ALL THE RUG DEBRIS OUT
FRIGIDAIRE REFRIGERATOR crystallization all over the freEZER REPLACED THE GASKET
FRIGIDAIRE RANGE ELEMENTS NOT HEATING-FRONT RIGHT SIDE BURNER ISSUE CLEANED THE BURNER AND UNIT IS WORKING AT THIS TIME
WHIRLPOOL REFRIGERATOR unit air compressor is on however its only producing one ice cube REPLACED THE ICE MAKER AND WIRE HARNES
HOTPOINT DRYER NOT TURNING AT ALL REPLACED THE TIMER KNOB
FRIGIDAIRE REFRIGERATOR low water pressure no cube ice found the level for the crushed and cubed ice was stuck
SHARPE OVEN 2 / 4 BURNERS WORK,ONE WORKS ON LOW AND THE OTHER WILL BE CUT ON LOW BUT BURNS ON HIGH NEEDS A NEW BURNER TSTAT AND PARTS ARE NO LONGER AVAVIABLE
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE INSTALLED ICE MAKER, BULBAND GASKET
FISHER & PAYKEL DRYER DOOR WILL NOT SHUT TEH DOOR CATHC WAS BENT STRIGHTEN OUT THE CATHC AND UNIT IS WORKING
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE OR DISPENSING WATER REPLACED TEH CONTRL BOARD, AND DISPENSER ASSEMBLY