I had, what turned into, a very simple issue and he made me feel quite at ease. He fixed the problem, showed me every step of the way making sure I understood. He was very pleasant, friendly and knowledgeable.
My repairman Jeff called me 15 mins before my scheduled appointment time to inform me that he was on his way to my home to make a repair my dryer. The diagnostics only to 7 mins and the repair took just 25 mins! The was GREAT for me because i do laundry a minimum of 3 times a week!!!!
Service Technician was prompt, polite and knew what he was doing and made the repair quickly. He explained the process of ordering the part and it being delivered to my house. He informed me of next steps throughout the process. I would totally invite the company and the technician to work on any of my appliances in the future, should the need arise.
He is far smarter than I am and the "hints" he gave to me, I have passed them on to my precious grandson who utilized them last night!!!
Randy called when he was on his way, he was very personable and explained what he was doing and why. He even took the time to play with my dog who kept backing at him! lol! His work was clean and neat and everything was put back as he found it. Enjoyed his demeanor and pleasant conversation. Thank you for excellent service!
Good communication and arrived on time. Happy with service!
Of course the refrigerator did not make the noise once during the time the technician was here, however he checked everything he could and was very nice and informative
THERMADOR COOKTOP A FEW EYE HAS A DELAY BEFORE THEY COME ON FOUND THE STEM WAS BENT STRIGHTEN THE STEM OUT AN DTHE UNIT IS WORKING
VIKING REFRIGERATOR LEAKING FROM THE FREEZER SIDE FOUND THE DRAIN PORT WAS CLOGGED REMOVED THE ICE BUILD UP AND UNIT IS DRAINING
MAYTAG ELEC WASHER PUMP HAS STOPPED WORKING, CLEARING THE TANK ALL THE WATER DRAINS OUT THE BOTTOM FOUND THE HOSE HAD CAME LOOSE REATTACHED AND SECURED THE CLAMPS
OVEN KENMORE ITS NOT HEATING RIGHT the relay board need to be rebuild due to parts no longer avaiable
WHIRLPOOL GAS COOKTOP ONE BURNERS NOT IGNIGHTING, LEFT-FRONT BURNER INSTALLED WIRE HARNESS
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE REPLACE TEH MAIN BOARD POWER
WHIRLPOOL REFRIGERATOR ITS DEFROSTING, NOT FREEZING IN FREEZER SECTION REPLACED THE BRACKETS AND THERMOSTAT TEMPERTURE
HOTPOINT REFRIGERATOR NOT COOLING/COMES ON AND OFF REPLACED TEH CONDENSOR FAN
FRIGIDAIRE REFRIGERATOR ICE MAKER IS NOT WORKING PURCHASED A NEW ONE AND IS STILL HAVING SAME ISSUES FOUND LOOSE CONNECTION IN MULLINEX REPAIRED THE CONECTION
KITCHENAID REFRIGERATOR has electrical issues and does not dispense water or ice REPLACED TEH ELECTRIC CONTROL BOARD AND DISPENSER MOTOR
BOSCH REFRIGERATOR NOT MAKING ICE needs new ice maker
VIKING RANGE LEFT HAND TURN KNOB SHAFT SNAPPED INSTALLED SWITCH
FRIGIDAIRE EFRIGERATOR gasket on fridge has a tear, ice maker not dispensing- installed gasket
FRIGIDAIRE REFRIGERATOR NOT DISPENSING ICE INSTALLED AUGER MOTOR