The service was good and effective. However, the serviceman didn't come until the late afternoon. Our refrigerator was his last service repair of the day. The service call said "noon to four" that afternoon.
Price very high and we are considering alternatives.
quality of service depends on whom you are referring. The repair person was very polite, arrived with in the stated time frame and did repair the refrigerator. However, the time from initial request for service, to the job being done was unacceptable, eight days. Hopefully we will not need your services again.
Response from Dependable Appliance Repair:
Thank you for your feedback! We are happy that you were satisfied with our technician. But, do apologize that you were not satisfied with how fast the repair was completed. It looks like we had to order a part for your repair. Some times this happens, we do try and get every repair completed as fast as possible. but, as you can imagine, we cannot carry every part for every repair. This sometimes will cause a delay. Once again, we apologize and will attempt to cut down on the wait time for repairs.
I'd problem right away and was very heipful
Graham was very knowledgeable and great problem solver. Excellent Customer Service.
SAMSUNG WASHER NOT DRAINING REPALCED THE WATER VALVE
BOSCH DISHWASHER NOT DRIANING AND THE TIMER NEVER RUNS DOWN TO ZERO INSTALLED CONTROL BOARD
BOSCH DISH WASHER ALOT OF SOAP IN THE UNIT, CUST THINKS SOAP IS BUILT UP IN THE PUMP GAVE EDUCATION ON HOW TO USE THE DETERGENT AND HOW MUCH TO USE
BOSCH DISHWASHER EROOR CODE E25 THE PUMP COVER HAD CAME LOOSE REPLACED THE COVER AND UNIT IS WORKING
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE INSTALLED ICE MAKER
SUB ZERO REFRIGERATOR COOLING BUT NOT FROZEN UNIT NEEDS NEW DOOR HINDGES
FRIGIDAIRE RANGE shut off while cooking and hasn't turned on since REPALCED THE TERMINAL BLOCK AND INSULATOR
SAMSUNG GAS RANGE OVEN WONT HEAT UP REPLACED THE BAE IGNITOR
SCOTSMAN ICE MAKER MAKING LOT OF NOISE REPLACED TEH WATER PUMP
SUB ZERO REFRIGERATOR LIGHTS ARE NOT WORKING REPLACED THE SWITCH
FRIGIDAIRE REFRIGERATOR NOT COOLING INSTALLED DEFROST TIMER, SCREWS AND DEFROST THERMOSTAT
BOSCH DISHWASHER NOT DRAINING AND GIVE ERROR CODE E24 INSTALLED DRAIN PUMP
FRIGIDAIRE DISHWASHER STOPS DURING THE CYCLE-ERROR CODE UO INSTALLED THE DRAIN HOSE CORRECTLY
WHIRLPOOL REFRIGERATOR DOOR NOT ALIGNED LEVELED THE UNIT AND DOOR NOW CLOSES
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE REMOVED TEH FOAM ADN REINSTALLED THE GASKETS