4279 Roswell Rd NE
Atlanta, GA 30342
770-983-6613

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Local Reviews
for norcross, ga

Rated 3.8 out of 5 stars based on 9 customer reviews

2nd visit and freezer still leaks

seems it still needs a seal as it does not close properly - not an airtight seal seems to have gotten worse after second visit - it is a subzero


Response from Dependable Appliance Repair:

Thank you for your feedback! I apologize that this is not taken care of. I am going to have a CSR reach out to you and get our Field Supervisor out to fix this issue. Thank you again.

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Terrible service until they finally fixed it

We scheduled the appointment, took time off from work 4-5 different times. First they called and said the appointment was wrong, the second time they said technician called out of work, the third time nothing. And the fourth they said the part arrived but nothing arrived so they had to come back. Every time they would be late so if they say 8-12 it really means 1-2pm! The reason I chose this company was because of name and it was everything but dependable. They finally fixed it -5 weeks later.


Response from Dependable Appliance Repair:

Thank you for your feedback, We apologize that we did not meet our service standards. Management is reviewing your service record and will take steps to insure a better experience. Thank you again.

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Service

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Good service

Knowledgeable technician

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good

The 1-6 pm time frame is too long to wait for a repairman, calling we narrowed that down, so all worked out fine. Repairman didnt have proper tool, but got the job done, and repairman was good, knew problem, fixed it fast.

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dishwasher repair

After we began dealing with Tyson Martin, our experience was great! In all it took 5 trips to make the door right; the first repairman said it couldn't be fixed. Fortunately, Tyson understood what he was doing and realized the problem was the hinges. Unfortunately, the wrong hinges were first sent, which Tyson realized on this the fourth visit, (Tyson's second). On the fifth visit, with the correct hinges, our dishwasher lower rack comes in and out smoothly. I guess we'll never know if we really needed to purchase a new door or if new hinges would have solved the problem. By the time Tyson saw the dishwasher, the new door was on. On the rating I'm giving below, the #of stars is for Tyson. The first repairman did not know what he was doing and was not pleasant or polite to me or to my husband. Tyson was both knowledgeable and pleasant.

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Great service

I am very pleased with the pro that Came to respite my dryer he did a great job

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Superior service

Analyzed washing machine problem quickly and had part shipped to our house. Installed one day later and machine worked immediately. Very technical knowledgeable with great analytical tools. A very professional and knowledgeable technician.

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Great job. Went beyond requirements.

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Job Locations
for norcross, ga

Mark C.

Mark C. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT COOLING INSTALLED GASKETS


Mark C.

Mark C. Job Checkin

BOSCH DISHWASHER DOES NOT DRAIN UNABLE TO RECREAT ISSUES AT THIS TIME


Mark C.

Mark C. Job Checkin

FRIGIDAIRE FRIDGE FILTER IS NOT IN NEEDS NEW FILTER HEAD


Mark C.

Mark C. Job Checkin

FRIGIDAIRE REFRIGERATOR FLASHING CODE INSTALLED FAN AND PCB


Mark C.

Mark C. Job Checkin

FRIGIDAIRE REFRIGERATOR not cooling INSTALLED GASKETS


Michael W.

Michael W. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT COOLING GAVE EDUCATION ON HOW TO LEAVE ROOM BETWEEN THE BACK WALL TO ALLOW THE COMPRESSOR TO BEATHE


Michael W.

Michael W. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT COOLING GAVE EDUCATION ON HOW TO LEAVE ROOM BETWEEN THE BACK WALL TO ALLOW THE COMPRESSOR TO BEATHE


Mark C.

Mark C. Job Checkin

FRIGIDAIRE DISHWASHER NO POWER WILL NOT START INSTALLED PCB AND USER INTERFACE


Mark C.

Mark C. Job Checkin

ELECTROLUX WASHER LEAKING WATER FROM DOOR GASKET INSTALLED DOOR BOOT


Mark C.

Mark C. Job Checkin

FRIGIDAIRE DISHWASHER WATER LEAK INSTALLED WATER VALVE


Mark C.

Mark C. Job Checkin

BOSCH WALL OVEN NOT HEATING set the temp offset and unit is working as it should


Mark C.

Mark C. Job Checkin

ELECRTOLUX DRYER MAKING NOISE UNABLE TO RECREAT THE ISSUES


Mark C.

Mark C. Job Checkin

GE STACK WASHER FOUDN BROKE LATCH INSTALLED THE LATCH ASSEMBLY


Mark C.

Mark C. Job Checkin

SUB ZERO REFRIGERATOR LEAKING & ALREADY CAUSING DAMAGE TO FLOOR INSTALLED GASKET


David F.

David F. Job Checkin

FRIGIDAIRE DISHWASHER DOOR LATCH REPLACED THE DOOR LATCH ASSEMBLY