4279 Roswell Rd NE
Atlanta, GA 30342

Local Reviews
for norcross, ga

Rated 3.8 out of 5 stars based on 10 customer reviews

Map of Norcross GA

Terrible service until they finally fixed it

We scheduled the appointment, took time off from work 4-5 different times. First they called and said the appointment was wrong, the second time they said technician called out of work, the third time nothing. And the fourth they said the part arrived but nothing arrived so they had to come back. Every time they would be late so if they say 8-12 it really means 1-2pm! The reason I chose this company was because of name and it was everything but dependable. They finally fixed it -5 weeks later.

Response from Dependable Appliance Repair:

Thank you for your feedback, We apologize that we did not meet our service standards. Management is reviewing your service record and will take steps to insure a better experience. Thank you again.