4279 Roswell Rd NE
Atlanta, GA 30342
770-983-6613

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Local Reviews
for powder springs, ga

Rated 4.6 out of 5 stars based on 44 customer reviews

Great Service

Great Service, can always depend on them being on time and resolving the issues in s timely manner

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Very Poor

I provided the call taker with all information regarding a washer repair and the probable cause. It took 4 days before the repairman could arrive. When he did and confirmed my probably cause, he had no parts to fix it, they had to be ordered and shipped to my house. After they arrived, it took another 5 days to have the repairman return and fix the initial problem.Over $200 for a $20 part. After this fix, a new problem began not present before. I called for a return visit, again 5 days later. The next repairman determined an altogether different issue, but said he was not the initial repairman, so he would not make good on the repair caused by the first fix. Now they want over $200 to fix the problem they caused. Wait times are terrible. Not carrying parts on the truck is not acceptable. Not standing behind their work is beyond not acceptable.


Response from Dependable Appliance Repair:

Thank you for your feedback! I actually see that additional problems were found on your unit, and the technician quoted out the cost of repair. Since, we were there before, We have applied the current amount that you have paid towards the new cost of repair, honoring our work. As for cost of parts, I am not sure where you found them for $20, because we use only certified manufacturer parts. Also, the costs to do repairs is more than the cost of purchasing parts. We have labor, vans, fuel, insurance, office staff, and etc. Our prices reflect the cost of doing business. Not the cost to buy a part online. Thank you again for your feedback. We do appreciate it! I will have a CSR follow up with you.

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Great

Informative

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Fast service, hope part comes fast, too.

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Way Over charged

The estimate for an oven igniter replacement $371. Ridiculous! Calling around was $150-$200 max. Looking it up on YouTube I did it myself for under $50 in 30 min.


Response from Dependable Appliance Repair:

Thank you for your feedback! We are sorry that you feel our prices are too high. We use a National flat-rate system designed specifically for this industry. Obviously, we will never be as cheap as DIY. Thank you again.

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Great Service

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Great, very honest

Will use again

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Good

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Great service!

Easy to get appointment and tech arrived right on time! Courteous and qualified technician! Very pleased! Have used for years! Always pleased!

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Great service

Excellent customer service. They arrive within the time window that they specify, call when they are on the way, and the technicians are nice. Great experience.

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Job Locations
for powder springs, ga

Graham  K.

Graham K. Job Checkin

LG WASHER NOT FINISHING UP THE CYCLES ERROR CODE LE NEEDS NEW MOTOR STARTER


Graham  K.

Graham K. Job Checkin

FRIGIDAIRE REFRIGERATOR UNFAVORABLE NOISE-LOUD UNALE TO HEAR ANY NOISES AT THIS TIME


Graham  K.

Graham K. Job Checkin

FRIGIDAIRE REFRIGERATOR fridge condensation top shelf. frost build up. REPLACED TEH WATER TUBE, AIR HANDLER HOUSIN, AND COMPOUND


Graham  K.

Graham K. Job Checkin

WHIRLPOOL REFRIGERATOR NOT RELASING ICE AND ICE MAKER NOT PRODUCING ICE REPLACED THEWATER VAVLE


Jordan M.

Jordan M. Job Checkin

WHIRLPOOL REFRIGERATOR NOT COOLING FOUND UNIT NEEDS NEW BI METAL


Jordan M.

Jordan M. Job Checkin

GE WASHER WONT SPIN, LID SWITCH ISSUE NEEDS NEW SHOCKS


Johnny J.

Johnny J. Job Checkin

GE WASHER WONT SPIN, LID SWITCH ISSUE REPLACED THE LID SWITCH ASSEMBLY


Johnny J.

Johnny J. Job Checkin

SAMSUNG REFRIGERATOR ICE AMKER FREEXING UP INSTALLED CLIP KIT AND DISPENSER ICE DOOR ASSEMBLY


Jordan M.

Jordan M. Job Checkin

FRIGIDAIRE REFRIGERATOR Temperature controls are not working GAVE EDUCATION ON UNIT


Jordan M.

Jordan M. Job Checkin

FRIDGIDAIRE UPRIGHT FREEZER NOT FREEZING AT ALL, UNIT SHOULD BE BETWEEN 5-7 DEG AND IS ABOUT 45 DEG found the drian was clogged cleaned the blockage and unit is working


Jordan M.

Jordan M. Job Checkin

LG WASHER LEAKING RAN CYCLE AND FOUND OVER SUDDING ADVISED CUSTOMER ON HOW MUCH DETERGENT TO USE


Johnny J.

Johnny J. Job Checkin

WHIRLPOOL WASHER MAKING LOUD NOISE INSTALLED TOP CROME


Eric W.

Eric W. Job Checkin

KENMORE DRYER NOT HEATING REPLACED TEH THERMIL CUT OFF


Johnny J.

Johnny J. Job Checkin

WHIRLPOOL REFRIGERATOR MAKING LOUD NOISE SOUNDS LIKE THE FAN FOUND THE COMPRESSOR WAS AGAINST THE HOUSING ADJUSTED AND PLACED SHIMS BETWEEN THEM


Eric W.

Eric W. Job Checkin

FRIGIDAIRE DISHWASHER SIDE RACK FALLING OFF TRACK REPLACED TEH RACK BACK INTO PLACE