4279 Roswell Rd NE
Atlanta, GA 30342
770-983-6613

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Local Reviews
for powder springs, ga

Rated 4.6 out of 5 stars based on 46 customer reviews

very good service, excellant service tech..

only slight complaint would be person who schedules appointment a little less than cordial..

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Nice serviceman. Quick visit. Satisfied with result.

Good.

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Great Service

Great Service, can always depend on them being on time and resolving the issues in s timely manner

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Very Poor

I provided the call taker with all information regarding a washer repair and the probable cause. It took 4 days before the repairman could arrive. When he did and confirmed my probably cause, he had no parts to fix it, they had to be ordered and shipped to my house. After they arrived, it took another 5 days to have the repairman return and fix the initial problem.Over $200 for a $20 part. After this fix, a new problem began not present before. I called for a return visit, again 5 days later. The next repairman determined an altogether different issue, but said he was not the initial repairman, so he would not make good on the repair caused by the first fix. Now they want over $200 to fix the problem they caused. Wait times are terrible. Not carrying parts on the truck is not acceptable. Not standing behind their work is beyond not acceptable.


Response from Dependable Appliance Repair:

Thank you for your feedback! I actually see that additional problems were found on your unit, and the technician quoted out the cost of repair. Since, we were there before, We have applied the current amount that you have paid towards the new cost of repair, honoring our work. As for cost of parts, I am not sure where you found them for $20, because we use only certified manufacturer parts. Also, the costs to do repairs is more than the cost of purchasing parts. We have labor, vans, fuel, insurance, office staff, and etc. Our prices reflect the cost of doing business. Not the cost to buy a part online. Thank you again for your feedback. We do appreciate it! I will have a CSR follow up with you.

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Great

Informative

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Fast service, hope part comes fast, too.

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Way Over charged

The estimate for an oven igniter replacement $371. Ridiculous! Calling around was $150-$200 max. Looking it up on YouTube I did it myself for under $50 in 30 min.


Response from Dependable Appliance Repair:

Thank you for your feedback! We are sorry that you feel our prices are too high. We use a National flat-rate system designed specifically for this industry. Obviously, we will never be as cheap as DIY. Thank you again.

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Great Service

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Great, very honest

Will use again

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Good

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Job Locations
for powder springs, ga

Jeff S.

Jeff S. Job Checkin

FRIGIDAIRE MICROWAVE it sparks when in use. FOUDN UNIT TO BE BE REPAIRABLE


Graham  K.

Graham K. Job Checkin

BOSCH DISHWASHER code does lights come on will cannot program. FOUND THE UNIT WORKS AND WHEN IS DRAIN BACK UP TH ESINK BUT THEN DRAIN SLOWLY NEEDS TO CALL A PLUMBER


Graham  K.

Graham K. Job Checkin

WHIRLPOOL DRYER THE COIL IS NOT HEATING/POWER IS GETTING TO THE UNIT NEEDS NEW WIRING HARNES, TERMINAL BLOCK AND TERMAIL WIRING


STEPHANIE F.

STEPHANIE F. Job Checkin

SAMSUNG STOVE NOT HEATING REPALCED THE HIDDEN ELEMENT


Graham  K.

Graham K. Job Checkin

FRIGIDAIRE MICROWAVE OVEN NOISY-CLICKING NOISE REPALCED THE DOOR ASSEMBLY VENT AND CONTROL


Graham  K.

Graham K. Job Checkin

FRIGIDAIRE RANGE - GAS NOT LIGHTING-RANGE ISSUE REPALCED THE BURNER


Graham  K.

Graham K. Job Checkin

WHIRLPOOL FREEZER the fan on the freezer very loud noise it tends to develops frost REPALCED THE MOTOR AND EVAPORATOR FAN BLADE


Jordan M.

Jordan M. Job Checkin

SAMSUNG WASHER lid is crack will not close something wrong with the hinge INSTALLED HINGE AND LID


Johnny J.

Johnny J. Job Checkin

WHIRLPOOL REFRIGERATOR NOT MAKING ICE THE ICE MAKER HAD GOTTNE STUCK UNSTUCK THE ICE MAKER AND IT BEGIN TO MAKE ICE


Jordan M.

Jordan M. Job Checkin

FRIGIDAIRE DISHWASHER LEAKING UNDERNEATH FOUND THE DRAIN HAD A OINCH IN IT CAUSING IT TO LEAK UNINSTALLED THE HOSE AND REINSTALLED IT CORRECTLY


Graham  K.

Graham K. Job Checkin

FRIGIDAIRE REFRIGERATOR PRODUCING ICE BUT NOT BEING DISPENSED REPLACED TEH AUGER MOTOR AND BAR DRIVE


Graham  K.

Graham K. Job Checkin

SAMSUNG FREEZER UNITS HANDLE BROKE OFF/ DISPENSER LEAKING/ FROSTING UP REPLACE TEH ICE CHUTE ICE MAKER AND Y CLIP


Jordan M.

Jordan M. Job Checkin

SAMSUNG REFRIGERATOR THE FREZZER NOT FREZZING checked theunit for leaks and did not find any


Graham  K.

Graham K. Job Checkin

FRIGIDAIRE RANGE - GAS OVEN, BAKE BROIL ELEMENT NOT ON replaced the ignitor


Johnny J.

Johnny J. Job Checkin

WHIRLPOOL OVEN ERROR CODE F3 OR F1 INSTALLED PROBE SENSOR