We had a water leak in our fridge, due to a cracked water filter. The technician diagnosed it and saved us money. Really good guy. Cost/pricing rating of 4 stars - they do charge almost $90 to come out. Convenience of 4 stars - they can only give a time frame for the visit of 5 hours. We have used Dependable before. They have ALWAYS diagnosed the problem correctly and pointed to the best value solution.
Let me say first that Eric and Jordan (the 2 techs who came to my house) were super nice guys. Eventually Jordan got my refrigerator working. However, Dependable is so busy that getting someone to come out to check the problem with my refrigerator, which was not cooling, took 2 weeks. First the wrong part was ordered, but I didn't find that out until they came back the following week and realized their mistake. They ordered the correct part the 2nd time, but couldn't come out to install it until the week after that. Will not use them again.
Ms Shay and Jordan did a great job.
The oven decided to work when Donny came to service it so I can’t speak to his technical prowess
Elijah did a great job and was exceptionally nice, informative, and knowledgeable.
SAMSUNG REFRIGERATOR ICE MAKER IS NOT WORKING REPLACED VAVLE, DRIER AND SUPPLIES
SAMSUNG REFRIGERATOR MAKING LOUD NOISE REPLACED WATER VAVLE
FRIGIDAIRE REFRIGERATOR WILL NOT MAKE ICE REPLACED THE FILTER AND UNIT WORKS NORMAL
FRIGIDAIRE DISHWASHER DOOR WON'T STAY OPEN NEEDED TO PUNCH OUT THE DRAIN PLUG IN THE DISPOSAL
FRIGIDAIRE DISHWASHER NOT DRAINING NEEDS TO CALL A PLUMBER
FRIGIDAIRE DISHWASHER NO POWERHAD BAD CONNECTION AT THE power supply
LG WASHER NO POWER GOING TO THE UNIT REPLACED THE CONTROL BOARD
MAYTAG DRYER NOT HEATING needs new heating elemnt
KENMORE REFRIGERATOR FREEZING THE STUFF IN REF AND NOT NO WATER FROM DISPENSER NEED NEW CONTROL BUT IS NO LONGER AVAIABLE
GE DRYER HAS POWER BUT NOT COMING ON UNIT WAS WORKING AT THE TIME HE WAS AT THE LOCATION
WHIRLPOOL REFRIGERATOR Refrigerator is not producing ice REPLACED ALL PARTS
AMANA DRYER NOT HEATING REPLACED THE ELEMENT
WHIRLPOOL DRYER WILL NOT START NEEDS CONTROL REPLACED
MAYTAG WASHER ERROR CODE E1 F9 SOMETHING BETWEEN THE TWO TUBS NEEDS TWO MEN TO TAKE APARTS
KENMORE REFRIGERATOR FREEZING THE STUFF IN REF AND NOT NO WATER FROM DISPENSER REPLACED THERMISTOR AND AIR DFFUSER