4279 Roswell Rd NE
Atlanta, GA 30342

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Rated 4.6 out of 5 stars based on 48 customer reviews

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Two weeks to fix a thermostat


Let me say first that Eric and Jordan (the 2 techs who came to my house) were super nice guys. Eventually Jordan got my refrigerator working. However, Dependable is so busy that getting someone to come out to check the problem with my refrigerator, which was not cooling, took 2 weeks. First the wrong part was ordered, but I didn't find that out until they came back the following week and realized their mistake. They ordered the correct part the 2nd time, but couldn't come out to install it until the week after that. Will not use them again.