Mr. Figueroa was very pleasant and knew exactly what to do to fix my oven. He, also gave me suggestions on how to clean my oven in the future.
The technician David was awesome. On time, courteous and professional.
Very nice, polite serviceman serviced our refrigerator and washing machine. It took over three weeks to complete the job. Dependable needs more service technicians. The cost was over $600 to replace a heating element in the icemaker and water valve in the washing machine. Double charged for service call although service was done on the at the same time.
Response from Dependable Appliance Repair:
Thank you for the compliment on David, as he has been with us for a while and is a great asset to our company. We are always on the look out for qualified service technicians but the industry has a very high demand and a shortage of technicians. We do apologize about the delay in service and we do try our best to get to everyone in a timely manner. As for the charges we use the Blue Book flat rate repair pricing and not hourly as some companies do. We find it is better for the customer so that you know the exact price of the repair once the machine has been diagnosed and there is not guess work at that time, The technician also did discount the second unit (washer) while there to diagnosed it. Since it was the second unit while there, We have to charge a 2nd or even 3rd diagnosis fee that is discounted while in the home because they are separate appliances. Just like with cars, the cost to look at or fix one wont apply to the second. Once again thanks for the review and if there is anything we can do for you in the future please let us know. We will be glad to help in any way we can. Thank you again.
Good and easy
David was diligent and thorough in the way he diagnosed my dishwasher's problem. He was professionally friendly and respectful in his manner.
very nice guy i would recommend to anyone
Dependable showed up promptly and explained everything and the cost, so there were no surprises. The cost was quite reasonable, and the our repairman was very personable.
FRIGIDAIRE REFRIGERATORNOT MAKING ICE REPLACED THE ICE MAKER
FRIGIDAIRE REFRIGERATOR INTERIOR LIGHTS NOT WORKING REPLACED THE MODULE PAINTED AND CONTROL ASSEMBLY
FRIGIDAIRE ICE MAKER NOT MAKING ICE REPLACED TEH ICE MAKER
FRIDGIDAIRE REFRIGERATOR NOT PRODUCING ICE REPLACED THE ICE MAKER
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE REPLACED TEH ICE MAKER AND WATER VALVE
FRIDGIDAIRE OVEN DOOK LOCKED AFTER SELF CLEAN UNLOCKED THE CLEANING LOCK CODE
MAYTAG WASHER VERY LOUD WHILE SPINNING AND ALSO LEAKING WATER UNIT NEEDS NEW BEARINGS
FRIDGIDAIRE REFRIGERATOR WATER IS FREEZING IN BOTTOM OF FREEZER DRAWER REPLACED THE DRAIN TUBE
FRIGIDAIRE REFRIGERATOR FREEZING AND FRESH FOOD SECTION REPLACED THE BOARD ASSEMBLY
FRIGIDAIRE RANGE OVEN DOESN'T BAKE OR BROIL REPLACED TEH BAKE IGNITER
FRIDGIDAIRE MICROWAVE CUSTOMER SAID THE UNIT ISNT VENTING AS IT SHOULD WAS NOT INSTALLED PROPERLY
MAYTAG WASHER UNIT ISNT PUTTING ENOUGH WATER IN WASH CYCLE REPLACED THE WATER VAVLE
FRIDGIDAIRE REFRIGERATOR ICE MAKER NOT WORKIGNAND LEAKING ON FLOOR REPLACED THE HEATER DEFROST
DCS OVEN NOT HEAETING REPALCED THE ELEMENT FAN EGO
DAEWOO ICE MACHINE PERFOMR THE CLEANING ON THE UNIT