Job well done. Very efficient and in a timely manner.
Had to order parts which came in within 2 days however appt was 2 weeks later. Replaced 2 major parts and was in/out in less than 1 hour . Technician was extremely knowledgeable.
Mr. Figueroa was very pleasant and knew exactly what to do to fix my oven. He, also gave me suggestions on how to clean my oven in the future.
The technician David was awesome. On time, courteous and professional.
Very nice, polite serviceman serviced our refrigerator and washing machine. It took over three weeks to complete the job. Dependable needs more service technicians. The cost was over $600 to replace a heating element in the icemaker and water valve in the washing machine. Double charged for service call although service was done on the at the same time.
Response from Dependable Appliance Repair:
Thank you for the compliment on David, as he has been with us for a while and is a great asset to our company. We are always on the look out for qualified service technicians but the industry has a very high demand and a shortage of technicians. We do apologize about the delay in service and we do try our best to get to everyone in a timely manner. As for the charges we use the Blue Book flat rate repair pricing and not hourly as some companies do. We find it is better for the customer so that you know the exact price of the repair once the machine has been diagnosed and there is not guess work at that time, The technician also did discount the second unit (washer) while there to diagnosed it. Since it was the second unit while there, We have to charge a 2nd or even 3rd diagnosis fee that is discounted while in the home because they are separate appliances. Just like with cars, the cost to look at or fix one wont apply to the second. Once again thanks for the review and if there is anything we can do for you in the future please let us know. We will be glad to help in any way we can. Thank you again.
Good and easy
David was diligent and thorough in the way he diagnosed my dishwasher's problem. He was professionally friendly and respectful in his manner.
FRIGIDAIRE REFRIGERATOR NOT COLD ON FRIDGE SIDE ADJUSTED TEH HINGES AND LEVELED THE UNIT THE BEST WE COULD AND APPLIED HEAT TO REMOLD THE GASKET
FRIGIDAIRE DISHWASHER NOT HEATING PROPELY AND WATER PUDDLES AT THE BOTTOM REROUTED THE DRAIN LINE AND ADVISED TEH CUSTOMER TO USE JET DRY
FRIGIDAIRE DISHWASHER OPERATIONS, DISHES NOT CLEANING REPALCED THEWATER VAVLE
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE REPALCED TEH ICE MAKER
FRIGIDAIRE REFRIGERATOR NOT DISPENSING ICE TESTED TEH UNIT AND IT IS WORKING AS IT SHOULD
FRIGIDAIRE REFRIGERATOR NOT COLD ON FRIDGE SIDE REPLACED TEH DAMPER ASSEMBLY
FRIGIDAIRE REFRIGERATOR ICE MAKER IS NOT WORKING REPALCED THE ICE MAKER
MAYTAG DRYER ITS MAKING WHINING NOISES REMOVED A PIECES OF MATCHES FROM THE BLOWER ASSEMBLY
FRIGIDAIRE DISHWASHER WILL NOT FILL REINSTALLED THE WIRES GOING TO THE SELL SWITCH
FRIDGIDAIRE REFRIGERATOR FREEZING OVER REPLACED THE GASKETS
FRIGIDAIRE DISHWASHER WILL NOT DRAIN REPLACED THE MOTOR AND PUMP
FRIDGIDAIRE REFRIGERATOR NOT MAKING ICE REPLACED THE ICE MAKER
FRIDGIDAIRE REFRIGERATOR STOPPED WORKING REPLACED THE EVAPORATOR KIT
FRIGIDAIRE RANGE EXCEEDS SET TEMPERATURE-OVEN BURNS FOOD REPLACED TEH CLOCK TIMER AND OVERLAY
FRIGIDAIRE REFRIGERATORNOT MAKING ICE REPLACED THE ICE MAKER