4279 Roswell Rd NE
Atlanta, GA 30342
770-983-6613

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Local Reviews
for stone mountain, ga

Rated 4.6 out of 5 stars based on 26 customer reviews

After four visits, the refrigerator problem is still not fixed.

David, the technician, is a very nice person. However, he can only do what he was told to do for the repair on my refrigerator. Repair is coming AGAIN for the fourth or fifth time for that same problem.

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still not working after 3 visits

1. After three visits - the lower ice maker still does NOT MAKE ICE! 2. the Power Freeze button in the door keeps turning itself OFF! Then the ice in upper maker gets slightly softened and sticks together in large clumps. Not satisfied There have been


Response from Dependable Appliance Repair:

Thank you for your feedback! We apologize you are continuing to have issues with your ice maker. I see that your refrigerator is still under warranty and we have submitted our notes to them for review. Please contact the manufacturer for the next steps. Thank you again.

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Great service, David ! Thank you for finally making thi

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The second time around

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Noisy dryer: all quiet now.

Job well done. Very efficient and in a timely manner.

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Great service

Had to order parts which came in within 2 days however appt was 2 weeks later. Replaced 2 major parts and was in/out in less than 1 hour . Technician was extremely knowledgeable.

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Very knowledgeable

Mr. Figueroa was very pleasant and knew exactly what to do to fix my oven. He, also gave me suggestions on how to clean my oven in the future.

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Awesome Service

The technician David was awesome. On time, courteous and professional.

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Three week wait

Very nice, polite serviceman serviced our refrigerator and washing machine. It took over three weeks to complete the job. Dependable needs more service technicians. The cost was over $600 to replace a heating element in the icemaker and water valve in the washing machine. Double charged for service call although service was done on the at the same time.


Response from Dependable Appliance Repair:

Thank you for the compliment on David, as he has been with us for a while and is a great asset to our company. We are always on the look out for qualified service technicians but the industry has a very high demand and a shortage of technicians. We do apologize about the delay in service and we do try our best to get to everyone in a timely manner. As for the charges we use the Blue Book flat rate repair pricing and not hourly as some companies do. We find it is better for the customer so that you know the exact price of the repair once the machine has been diagnosed and there is not guess work at that time, The technician also did discount the second unit (washer) while there to diagnosed it. Since it was the second unit while there, We have to charge a 2nd or even 3rd diagnosis fee that is discounted while in the home because they are separate appliances. Just like with cars, the cost to look at or fix one wont apply to the second. Once again thanks for the review and if there is anything we can do for you in the future please let us know. We will be glad to help in any way we can. Thank you again.

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Very happy with the service and the technician

Excellent

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Job Locations
for stone mountain, ga

David F.

David F. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT MAKING ICE REPALCED THE CONTROL BOARD


David F.

David F. Job Checkin

FRIGIDAIRE REFRIGERATOR NO COOL-FROST BUILD UP REPALCED TEH CONTROL TEMPERTURE


David F.

David F. Job Checkin

FRIGIDAIRE REFRIGERATOR WATER LEAK UNDER REFRIGERATOR. REPLACED THE ICE MAKER AND WATER VAVLE


David F.

David F. Job Checkin

FRIGIDAIRE RANGE - GAS BURNERS, COOK TOP BURNERS NOT LIGHTING-RF BURNER NOT LIGHTING. repalce dthe burners adn ignitor


David F.

David F. Job Checkin

FRIGIDAIRE DISHWASHER NOT DRAINING REROUTED THE DRAIN LINE


David F.

David F. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT MAKING ICE. REPALCED TEH BOARD AND WATER VAVLE


David F.

David F. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT COOLING DEFROSTED TEHICE FROM THE VENT AND UNIT IS WORKING


David F.

David F. Job Checkin

FRIGIDAIRE REFRIGERATOR DRAWER HARD TO OPEN. REPLACED THE COVER AND DELE DRAWER


David F.

David F. Job Checkin

FRIGIDAIRE MICROWAVE COMBO NOT TURNIGN ON NEEDS NEW MAGATRON


Tyson M.

Tyson M. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT COLD ON FRIDGE SIDE ADJUSTED TEH HINGES AND LEVELED THE UNIT THE BEST WE COULD AND APPLIED HEAT TO REMOLD THE GASKET


David F.

David F. Job Checkin

FRIGIDAIRE DISHWASHER NOT HEATING PROPELY AND WATER PUDDLES AT THE BOTTOM REROUTED THE DRAIN LINE AND ADVISED TEH CUSTOMER TO USE JET DRY


David F.

David F. Job Checkin

FRIGIDAIRE DISHWASHER OPERATIONS, DISHES NOT CLEANING REPALCED THEWATER VAVLE


David F.

David F. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT MAKING ICE REPALCED TEH ICE MAKER


David F.

David F. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT DISPENSING ICE TESTED TEH UNIT AND IT IS WORKING AS IT SHOULD


David F.

David F. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT COLD ON FRIDGE SIDE REPLACED TEH DAMPER ASSEMBLY