3976 Bankhead Hwy
Douglasville , GA 30134
770-577-5770

Local Reviews
for stone mountain, ga

Rated 4.0 out of 5 stars based on 1 customer reviews

Good and bad

I have mixed reviews about Dependable Service. First I will say that our technician, Tyson, was excellent. My problem is with the customer service, or lack thereof, of the company itself. I was essentially without my double oven from October 6, 2015 until May 19, 2016 due to a series of fiascos mostly related to a third-party vendor. Several times I had to call Dependable to follow up on the status of the repair because they had completely dropped the ball and had left me hanging. They did offer a $100 credit off the total bill, but to be unable to use your oven for Thanksgiving, Christmas and Easter holidays was an incredible inconvenience. I have gotten very skilled with my toaster oven, though!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for stone mountain, ga

Tyson M.

Tyson M. Job Checkin

Bosch dishwasher


Tyson M.

Tyson M. Job Checkin

Electrolux oven


Tyson M.

Tyson M. Job Checkin

Samsung waterwall dishwasher


Tyson M.

Tyson M. Job Checkin

Fisher and paykel washer. Replaced diverter valve


Tyson M.

Tyson M. Job Checkin

Samsung refrigerator. Defrost sensor


Tyson M.

Tyson M. Job Checkin

Fisher and paykel washer. Diagnosed broken diverter valve


Tyson M.

Tyson M. Job Checkin

Samsung refrigerator. Repaired leak.


Tyson M.

Tyson M. Job Checkin

Thermador wall oven


Felipe O.

Felipe O. Job Checkin

Fridgidaire upright freezer repair


Tyson M.

Tyson M. Job Checkin

Reach in cooler. Diagnosed failed compressor


Felipe O.

Felipe O. Job Checkin

Dcs/ fisher and pakel grill, repair