Technician was courteous and quickly found the problem. He ordered parts and a few days later came back to complete the repair. We have a service contract which covered the cost of repair.
It took 3 trips for the repair, although it was due to one thing getting fixed before the repairman could observe the other broken part. Every appointment was on time and their scheduling/ notification process is the best I've experienced.
Our technician did a great job and was responsive to questions.
Response from Dependable Appliance Repair:
Thank you for your feedback! We apologize you disagree with what our technician found. As for ordering the parts, it looks like those parts are no longer available through our normal distribution channels. We are not allowed to order from Amazon or other secondary sources. Thank you again for your feedback.
Michael was very professional, prompt, and best of all fixed my oven on first attempt.
They were on time, properly diagnosed, and repaired our fridge in a timely manner. Repairman was polite and punctual.
Quick diagnosis, fasts parts delivery,quick and easy repair on Thermador down draft stove vent
Tech was very friendly and helpful. Addressed our issue correctly and prompted. Very pleased with this service.
KITCHENAID MICROWAVE NOT RESPONDING TO INPUT replace the swithces
SAMSUNG REFRIGERATOR ice maker freezes up not working. MADE ALTERATIONS TO THE ICE BOX CHAMBER AND REPLACE DTHE ICEMAKER AND CLIP KIT
VIKING DOUBLE OVEN BOTH OVENNOT HEATING UP INSTALLED THERMOSTAT, AND BOARD
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE- THE WATER LINE WAS FROZEN OVER FOUND THE TEMPERTURE WAS SET TO LOW
BOSCH DISHWASHER Dishwasher's soap is not dispensing and showing E at end of cycles. REPLACED TEH DRAIN PUMP
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE THAWED THE WATER LINE AND REINFORCED TEH SEALS
FRIGIDAIRE DISHWASHER LEAKING WATER TESTED TEH UNIT AND FOUND NO LEAKS
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE REPALCED THE CONTROL BAORD
KITCHENAID RANGE CONTROL PANEL - NOT RESPONDING TO INPUT. REPALCED THE MAIN BOARD
FRIGIDAIRE RANGE HEATING ELEMENTS ARE NOT COMING ON PROPERLY AND NOT KEEPING TEMP REPALCED THE IGNITOR AND SET OVEN FOR 350 AND UNIT IS WORKING AS IT SHOULD
SAMSUNG DRYER NOT HEATING UP REPALCED THE BELT, IDLER AND ROLLERS
KENMORE REFRIGERATOR MAKING RGOAING NOISE REPALCED TH VALVE ADN THAWED THE DRAIN
FRIGIDAIRE REFRIGERATOR CUBED OPTION IS NOT WORKING FOUND TEH DISPENSER SOLENOID HOOK HAD FALLEN OFF RESET AND THE UNIT IS WORKING
FRIGIDAIRE DISHWASHER LEAKING WATER. REPALCED TEH VALVE
FRIGIDAIRE DISHWASHER SPRAY ARMS NOT MOVING-SPRAY CAME OFF REPLACED TEH ELEMENTS, NUTS AND SPRAY ARM