Kirk always touches base about the repairs and an additional issues found. Dependable is quick to respond to emergencies when they arise.
I called for service my ice maker would not work. Was told it was pump didn't have on truck. However was also told that unit was very dirty and need to be clear as and sanitized 2 year and filters changed. So agreed to purchase maintenance agreement for $880.00. This service would be done 2 year. Called back as pump was replaced and ice maker still did not work. He clean unit but then told me that my service did not include filters and anytime he comes out there will be a service charge. Ice maker was not working for over 3 months when we finally were able to have the manufacter send someone and was fixed in 10 minutes had nothing to do with what we were told was wrong. So I am not at 'll happy that I spent $880.00 for cleaning and that is all I get. I also have ask for 2 months now for a copy of receipt, and still have not received one. I also ask for someone to call me concerning this matter and nothing so I would not recommend any one to your company. THANKS FOR miss leading me into this mess! I would really like someone to actually do what they say they are coming to at this company!
Kirk took great care of us and did a fantastic job servicing our ice maker!
Team was friendly and professional. After maintenance completed ... machine is leaking water now. Put in a call for service ASAP.
As always, Dependable Service came to the rescue. Kirk is amazing and patient!
I was looking for a company in the Alpharetta area and ran across this company . they had a great reputation and been doing business for a long time in the area. i called them and my steam table was fixed . up and running like new
BOSCH DISHWASHER DOOR STRAP IS BROKEN REPLACED THE SPRING SET
BEVERAGE AIR REACH IN FREEZER NOT WORKING PROPERLY THE EVAPORATOR WAS FROZEN FOUND THE WIRING GOING TO THE LIMIT SWITCH FOR DEFROST HAD CAME LOOSE REWIRED THE DEFROST LIMIT SWITCH AND UNIT IS WORKING
TRUE WALK IN COOLER NOT COOLING PROPERLY, STAYING AT 60 DEGREES CLEANED THE COILS
BEVERAGE AIR REACH IN FREEZER DOOR STUCK IN DEFROST MODE REPLACED THE THERMOSTAT
LINCOLN PIZZA OVEN DRIVE MOTOR ON CONVEYOR OUT INSPECTED TEH GAS VAVLE AND THE BELT ROLLERS AND UNTI IS WORKING AS IT SHOULD
HEATCRAFT BEER COOLER LAWN DRAFT COOLER - NOT COOLING RUNNING 55-65 DEGREES REPLACED THE CONDENSER FAN
SOUTHBEND STEAMER NOT WORKING PROPERLY REPALCED THE CONTROOLER
SCOTSMAN ICE MACHINE BLACK JUNK IN THE ICE CLEANED THE DEBRIS ON PNAELS AND UNIT IS WORKING
KOLPAK WALK IN COOLER CHECK OUT WALK IN COOLER TURNED DOWN TO 35 DEGREES AND CHECKED THE PRESSURES AND UNIT IS WORKING AS IT SHOULD
SCOTSMAN ICE MACHINE KEEPS TRIPPING ITSELF OFF TROUBLE LIGHT COMES ON TEH FILTER WAS DIRTY CLEANED THE FILTER
SCOTSMAN ICE MAKER THIS UNIT NEEDS TO BE CLEANED REPLACED TEH CURTAIN SWITCH
MAXX COLD REACH IN COOLER UPPER WEST WINE COOLER VERY WARM FOUND A PLASTIC BAG CLOGGING THE CONDENSER REMOVED TEH BAG AND UNIT BEGIN TO COOL
BROWN WALK IN FREEZER RUNNING WARM FOUDN THE DEFROST TERMINATION SWITCH BAD REPLACE THE DEFROST TERMINATION
SCOTSMAN ICE MACHINE HOLES IN WALLS FROM INSTALLREPLACED THE PANEL ON THE WALLS
ADVANTCO INSTALL FILTERS IN ICE MACHINES