In a time when good service is hard to come by, THIS company lives up to its name. Excellent customer service and reliable, professional technicians. I would highly recommend them.
Anthony was great, he came and diagnosed the problem, figured it out exactly, came back when we were ready and fix it timely and efficiently.
The people of Dependable Service are mostly dependable and very nice. But they've been out here 4 times in 2 months (twice this week!), and we've spent almost $500 in parts (on top of $450 service contract), and our ice machine is still not fixed. Sad!
Gary arrived on time and promised that the ice machine was fixed. But it still isn't working. This was the third service call for this machine in 5 months. I'm wondering if Dependable techs really know what they're doing.
Response from Dependable Commercial Appliance Repair:
Mindpower, Thank you for the feedback as I have looked in the system and see we have been out there for different issues a couple times in the past couple of months with this machine. Looks like we adjusted the thickness of the ice bridge and this time it was leaking and we replaced the water valve. I see we are also on schedule for one of the leads to check it out tomorrow and get you up and running as soon as possible. We appreciate your patience with us as we are short staffed on techs at this moment, as we do have another currently in refrigeration training. I promise to get you taken care of as soon as possible and looking forward to satisfying you with the service of the ice machine.
You guys always come out when we need you. Thank you
We will definitely call on you guys again, Great Job thanks
CHAMPION INSTALLED NEW FURANCE
ADDISON AC CONDENSOR UNIT LEAKING AND CUST SAID CONDENSATION LINE IS CLOGGED FOUND DRAIN LINE FROM PLUMBING LEAKING NEEDS TO CALL A PLUMBER
ADMIRAL HVAC NOT COOLING UNIT WAS WORKING AT THE TIME TOLD CUSTOMER WE NEED TO CHECK THE DUCT WORK
MANITOWOC ICE MACHINE REPLCED CONTROL BOARD
TURBO AIR SALAD BAR NEW UNIT, ONCE INSTALLED UNIT STOPPED WORKING ADD PORT AND CHARGED THE UNIT
STAR PRO-MAX GRIDDLE LEFT 2 BURNERS ARE NOT WORKING FOUND THE WIRE BURNT REWIRED WITH WIRING INSULATED LUG
GOODMAN SPRING TUNE ON 5 SYSYTEMS
STAR PRO-MAX GRIDDLE LEFT 2 BURNERS ARE NOT WORKING found the wires were burnt fixed the burt wires
UNIMAC WASHER INSTALLE A FOUR WAY VAVLES, AND WATER LINE
SCTOTTSMAN ICE MAKER NOT MAKING ICE FOUNF THAT THE TOP RIGHT WATER LIN AHD CAME LOOSE
RUDD BAFFLE STUCK CLOSED AND WILL NOT ALLOW AIR IN THE LIVING ROOM CHANGED THE FILTERS AND UNIT BEGIN TO WORK
SERVEL NOT COOLING 15% OFF RIPAIRS FOUND THE UNIT WAS DISCONNECT SWITCH TO BE TURNED OFF
MANITOWOC ICE MACHINE UNIT NOT MAKING ICE FAST ENOUGH, CUST SAID HE WAS TOLD AIR CURTIN ISNT CLOSING CLEANED THE DUMP VAVLE AND ENERGIZED SOLENOID
YORK SPRING TUNE UP
SERVEL SPRING TUNE UP