dynamic appliance repair Upon inspection, the Samsung top load washer was found to have a drainage issue. The initial assessment revealed that the drain pump was not functioning properly. I carefully removed the old drain pump, ensuring all connections were safely disconnected. A new, high-quality drain pump was installed, and I double-checked all connections to ensure they were secure and correctly aligned. After the replacement, I ran a test cycle to confirm that the washer was draining correctly. The issue was successfully resolved, and the washer is now operating at optimal efficiency. The customer was pleased with the quick and effective resolution of the problem.