Efficient and good service I am a fan
Response from Dynamic Appliance Repair:
Dear Sal, Thank you for your feedback! We're glad to hear you received efficient and great service. Please don't hesitate to reach out if you need assistance in the future. Dynamic Appliance Repair
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Excellent as always. Prompt, efficient. Thank you!
Response from Dynamic Appliance Repair:
Dear Anna, Thank you for your feedback! We're honored to be your go-to appliance repair company and glad you received prompt and efficient service. Please don't hesitate to reach out if you need assistance in the future. Dynamic Appliance Repair
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We were very impressed with Andrew’s knowledge and his ability to immediately know the problem. He was very efficient and always explained the problem. He was also prompt. He was also honest and found another issue that he needed a different part for but waved the labor expense when he returned. We would highly recommend your company. Thank you for your fine service.
Response from Dynamic Appliance Repair:
Dear Thomas, Thank you for your feedback! We're thrilled to hear Andrew provided excellent service with his promptness, knowledge, and honesty. We appreciate your recommendation and are always here to help. Please don't hesitate to reach out if you need assistance in the future. Dynamic Appliance Repair
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I’m not sure where to even start. I made an appt. in advance since I was only going to be in FH a few days. They went above and beyond when I got to my condo and worked with me on a time that worked best for me! Andrew was so professional, thorough and took time to explain everything to me! I couldn’t have asked for better. I highly recommend Andrew and Dynamic Appliance Repair!!
Response from Dynamic Appliance Repair:
Dear Lesli, Thank you for your feedback! We're delighted to hear that Andrew provided professional, thorough, and accommodating service to fit your schedule. We truly appreciate your recommendation and are here to help whenever you need assistance. Please don't hesitate to reach out in the future. Dynamic Appliance Repair
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Through and no nonsense approach
Response from Dynamic Appliance Repair:
Dear Ron, Thank you for your feedback! We're glad to hear you appreciated our thorough and straightforward approach. Please don't hesitate to reach out if you need assistance in the future. Dynamic Appliance Repair
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Could not have been better ... including solving the issue.
Response from Dynamic Appliance Repair:
Dear Joseph, Thank you for your feedback! We're glad to hear your first experience with us was smooth and that Andrew provided timely and efficient service. Please don't hesitate to reach out if you need assistance in the future. Dynamic Appliance Repair
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We asked Dynamic Appliance Repair to look at two appliances: as washing machine and a refrigerator. The good- Andrew G showed up within the agreed upon window and was polite. The not so good- Andrew G had no solutions for either appliance and had only reasons why he could not do repairs. For the LG front loading washing machine, he instantly confirmed it was the bearings and said the repair was expensive and we were better off buying a new one. Ok. I get it. Probably a good idea in the long run. I gave him the benefit of the doubt. Moving on. He then looked at the refrigerator door that doesn’t stay closed sometimes. There is a catch on the bottom hinge that’s not catching. I’ve identified the issue and have seen (on the internet) that it can be fixed. He basically said there was no way to fix it and gave me an unwanted tutorial on why this happens in the first place. He adjusted a leveling foot on the bottom of the fridge which did absolutely nothing to fix the problem but did have a wordy nonsensical theory about how this could help. He was here for 15 minutes tops and fixed nothing but sure did have explanations for why he couldn’t. This is the wording and charge on the bill he sent me: “The refrigerator’s French door are misaligned due to the front of the refrigerator being unlevel. Adjusted the leveling legs to realign the doors.” The doors are not realigned. The problem still exists. 15 minutes. Grand total? $145! What a ripoff. Thanks for nothing Andrew G. Literally.
Response from Dynamic Appliance Repair:
Hello Jon, Thank you for sharing your experience with us. We sincerely appreciate your feedback and the opportunity to address your concerns. After reviewing your service appointment, we stand by Andrew's diagnosis and the steps he took. For your washing machine, Andrew identified that the issue was the bearings and explained that the cost to repair may not be a practical investment compared to purchasing a new unit. We understand this might not have been the outcome you hoped for, but Andrew aimed to provide honest advice that would save you unnecessary costs in the long term. Regarding the refrigerator, the leveling adjustment was performed based on the manufacturer's recommendations for resolving door misalignment issues, as outlined in the service manual. While we understand you may have identified a different issue, replacing the catch on the hinge, as you mentioned, would not resolve the underlying problem. Andrew followed industry standards to ensure your refrigerator was functioning properly when he completed the service. We regret that you feel the issue remains unresolved and are sorry for any frustration caused. Customer satisfaction is very important to us, and we would be happy to revisit this matter to ensure everything is reviewed thoroughly. Thank you again for allowing us to serve you, and we hope to have the chance to restore your confidence in our services.
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Smooth and easy appointment system. Andrew was timely, and called ahead. He quickly diagnosed the leak,, o Derek the part and returned the next day. Mission accomplished
Response from Dynamic Appliance Repair:
Dear Joseph, Thank you for your feedback! We're glad to hear your first experience with us was smooth and that Andrew provided timely and efficient service. Please don't hesitate to reach out if you need assistance in the future. Dynamic Appliance Repair
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I would, and do, recommend this company to anyone who finds themselves in need of thorough, practical, and trustworthy service. This is a company with integrity whose high work ethic is demonstrated even in the smallest of ways. They do what is right because it is right to do so, a reflection of both the business and the individuals who are employed by them.
Response from Dynamic Appliance Repair:
Dear Nancy, Thank you for your thoughtful feedback! We're honored to be recognized for our integrity and dedication to doing what's right. Your recommendation means a lot to us. Please don't hesitate to reach out if you need assistance in the future. Dynamic Appliance Repair
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Response from Dynamic Appliance Repair:
Dear Dave, Thank you for your feedback! We're glad to hear Andrew did a great job with your garbage disposal installation, quickly and efficiently. Please don't hesitate to reach out if you need assistance in the future. Dynamic Appliance Repair
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Response from Dynamic Appliance Repair:
Dear David, Thank you for your feedback! We're glad to hear you received excellent service. Please don't hesitate to reach out if you need assistance in the future. Dynamic Appliance Repair
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Andrew, does a great job and presents himself as a professional. Very analytical and explains the needed repairs very thoroughly.
Response from Dynamic Appliance Repair:
Dear Tim, Thank you for your feedback! We're glad to hear Andrew provided a timely, professional service and thoroughly explained the needed repairs. Please don't hesitate to reach out if you need assistance in the future. Dynamic Appliance Repair
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I did not rate the cost of the service because I didn't get other estimates. Andrew made the repair, it's worked since so I'm happy I could afford it and satisfied. Thanks
Response from Dynamic Appliance Repair:
Dear Heidi, Thank you for your feedback! We're glad to hear Andrew made the repair successfully and that you're satisfied with the service. Please don't hesitate to reach out if you need assistance in the future. Dynamic Appliance Repair
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Response from Dynamic Appliance Repair:
Dear Verna, Thank you for your feedback! We're glad to hear our technician was kind, polite, and able to assist you. Please don't hesitate to reach out if you need help in the future. Dynamic Appliance Repair
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I am a highly skilled and experienced home service professional. I recently completed a job replacing the float switch on a Samsung dishwasher. The dishwasher was not cycling, and I suspected that the float switch was the issue. To replace the float switch, I first removed the bottom panel of the dishwasher. This required removing several screws and disconnecting the electrical connections. Once the bottom panel was removed, I could access the float switch. I disconnected the wires from the switch and removed the old switch. I then installed the new float switch, reconnecting the wires to the switch and securing it with screws. After reinstalling the bottom panel, I tested the dishwasher to ensure that the float switch was working properly. The dishwasher cycled as it should, and the float switch was functioning correctly. I was pleased with the outcome of the job, and the customer was happy with the results. I am proud of the work I performed and the satisfaction of my customers.