Upon arrival, I conducted a thorough inspection of the GE front load washer. The customer reported that the machine was not completing cycles. I began by examining the washer's components and running diagnostic tests. The results indicated a failure in the main control board. I explained the issue to the customer and proceeded to replace the faulty control board. After installation, I ran multiple test cycles to ensure the washer was functioning correctly. The customer was pleased with the resolution, and the washer is now completing cycles as expected.