the microwave was not heating, and the turntable was not rotating. I began by examining the microwave's internal components, focusing on the interlock switches, which are crucial for safety and operation. After thorough testing, I identified a failed interlock switch as the root cause. I replaced the faulty switch with a new one, ensuring it was correctly installed and securely connected. Post-replacement, I tested the microwave to confirm that both the heating function and turntable rotation were restored. The customer was pleased with the resolution, and the oven is now fully operational.
