Your technician, Malachi, understood the problem and was able to diagnose it. He checked the entire washer thoroughly and through diligence found the issue and was able to fix it. Thank you for your perseverance to finally resolve the problem. I have my washer back.
Response from Dynamic Appliance Repair:
Dear Marlene, We’re so glad to hear Malachi was able to get to the bottom of the issue and fix your washer! Thanks for the kind words—we’ll be sure to pass them along. Please don't hesitate to reach out if you need assistance in the future. Dynamic Appliance Repair