Dynamic appliance repair A customer reported a Whirlpool top load washer that was not draining properly. Upon inspection, I identified that the drain pump was not functioning. I disassembled the washer to access the pump and discovered it was clogged with debris. I cleaned the pump and ensured it was working correctly. Next, I checked the drain hose for any kinks or blockages, which I found and resolved. After reassembling the washer, I ran a test cycle to confirm the issue was resolved. The washer drained efficiently, and the customer was satisfied with the outcome.