I am a professional appliance repairman technician, and I recently completed a job replacing an icemaker on a whirlpool refrigerator. The refrigerator was not making ice, and the customer was frustrated. I diagnosed the issue as a faulty icemaker and replaced it with a new one. I also checked the water supply lines and replaced the water filter to ensure the refrigerator was working properly. The customer was happy with the results and thanked me for my help.