I am a skilled professional that works for a Dynamic Appliance Repair company. I received a call from a customer who reported that their GE top load washer was not draining. I arrived at the customer's home and diagnosed the issue as a clogged drain pump. I removed the pump and cleaned it thoroughly. After reassembling the pump, I tested the washer and it was draining properly. The customer was very satisfied with the service and thanked me for my help.