Arrived on-site to address a KitchenAid dishwasher issue where the wheel had detached from the rack. Upon inspection, I identified the cause of the detachment and proceeded to replace the faulty wheel. I carefully removed the old wheel, ensuring no damage to the surrounding components. The new wheel was installed securely, and I tested the dishwasher to confirm proper functionality. The dishwasher now operates smoothly, with the wheel firmly attached to the rack, ensuring efficient and reliable performance. The customer was satisfied with the resolution.