Scottsdale, Arizona. A KitchenAid built-in refrigerator was experiencing a water leak on the floor. Upon inspection, I discovered a frozen drain trough. Using a steamer, I carefully thawed and cleared the obstruction. This resolved the water leak issue, ensuring the refrigerator operates efficiently and preventing further water damage. The appliance is now functioning correctly, with no signs of leakage. The customer was pleased with the quick and effective resolution of the problem.
