Upon receiving the call, I promptly diagnosed the issue with the front load Whirlpool washing machine, which was producing an unusual noise during the spin cycle. I began by carefully disassembling the machine, ensuring all safety protocols were followed. The source of the noise was identified as a worn-out bearing. I then removed the old bearing, taking care to note its position and orientation for proper reinstallation of the new one. After installing the new bearing, I reassembled the machine, ensuring all components were securely in place. I tested the machine to confirm the noise was eliminated and the spin cycle functioned smoothly. The customer was pleased with the resolution and the machine's restored performance.