Upon inspection, the top load Whirlpool washing machine was not advancing through its cycles, halting at various stages. The issue was traced to the shift actuator, a critical component responsible for transitioning the machine between different washing phases. I carefully disassembled the machine, ensuring all safety protocols were followed. The faulty shift actuator was removed and replaced with a new one, ensuring a precise fit and proper alignment. Post-installation, I conducted thorough testing to confirm the machine was functioning correctly, advancing through cycles smoothly and efficiently. The customer was pleased with the restored performance of their washing machine.