Upon receiving a call about a malfunctioning GE Fresh Vent front load washer, I began by examining the appliance's behavior. The washer was not completing cycles and was emitting loud noises. I initiated a diagnostic check, which revealed that the main control board was faulty. I then ordered a replacement control board and proceeded to disassemble the washer to access the board. After carefully removing the old board, I installed the new one, ensuring all connections were secure. I reassembled the washer and ran a test cycle, confirming that the noise had ceased and the washer was functioning correctly. The customer was pleased with the resolution and the appliance's restored performance.