Thank you for your friendly, prompt service!
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The techs are very knowledgeable and willing to go the extra mile!
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Matthias is always on time, answers all questions, and is very professional. Highly recommend.
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As in every year, the service was excellent. On time, very professional.
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We have been loyal 2nd Generation Chimney customers for a few years now. We have a couple of properties and had one chimney fully rebuilt and another repaired and they did a wonderful job. The detail and care was so thoughtful. During our rebuild, it was an especially hot week and the mortor color we chose did not dry consistently and they came back and totally redid it! I was amazed and grateful. Their commitment to make sure their work is excellent is truly 100%. We've had the pleasure of working with Tyler the most over the years and he is a gem. He's committed to customer service and educating his customers about the status of their chimney/fireplace and has even returned to provide a full explanation on how to start a fire in your fireplace after we were not having success with our fires. This company & Tyler go above and beyond to provide the best service and workmanship. We're so glad we chose this company. Thanks 2nd Gen Chimney & Tyler!
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Tyler was professional and an incredibly knowledgeable specialist. The options for a wood burning insert are also top notch.
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Troy was respectful and prompt. He was courteous and did not leave any mess behind. I would recommend this company.
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Tyler did a great job. He was polite, helpful, knowledgeable, and on-time.
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Tyler did a great job. Greeted me right away, told me it would take about 1/2 hour and helped me better understand my fireplace system.
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Tyler, has provided excellent service for our Majestic wood fireplace insert and chimney cleaning and maintenance. He was professional, punctual, courteous and kept a clean work area. He also provided information on paint and cleaning maintenance product information which will be very helpful during the heating season.
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Tyler did an outstanding job! He was on time, courteous, and professional. 2nd Generation Chimney is one of the best companies I have dealt with and highly recommend them!
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2nd Gen installed a new fireplace in our home and it is beautiful. Thank you Matthias and team!
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Very thorough and professional! Our grandson enjoyed helping in the process!
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Took out flue tiles and inserted a 9 inch liner, installed new cleaning door and used crown coat
