Great, on time, customer service. Matthias was out with another associate (didn’t get this name) and replaced the chimney cap in snowy cold weather in a very timely fashion.
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Matthias was a great help! he quickly dialed in that my issue was actually an insulation problem and confirmed my gas fireplace chimney had no issues. another company didn't take the time to look at anything except the chimney chase from the roof and wanted $1500 to fix a problem that didn't actually exist.
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Troy kept things neat & tidy plus communicated as he progressed on the job. He’s been helping us for 20 years. We have total trust in his service.
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Troy did an excellent job, answered questions and was very through. Thanks
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Our cap was blown off a vent on the roof on a windy winter night and I had no idea who would even fix something like that. Six HVAC companies said they wouldn't do it and a roofer said the same. Finally I got 2nd Generation's name and called and a day later they came out. Matthias fully and easily explained what he'd have to do and did it well and efficiently and gave us great peace of mind that the problem was taken care of.
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Troy was punctual, professional, knowledgeable, and tidy. Will definitely continue to use 2nd Generation Chimneys!
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Troy did a fantastic job cleaning the ductwork, fireplace, and dryer vent! He answered all my questions, and offered excellent advice.
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This is the first time our business has used 2nd Generation Chimneys and we are extremely happy. Great communication and explained things very well. So happy we called.
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Second Generation Chimney has been cleaning my chimney for many years and always provides excellent service.
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Tyler was very thorough, pleasant to deal with, and efficient. Would highly recommend Tyler and second generation chimneys.
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Installed new 6 inch liner with cap and top plate
Chimney cleaning , smartscan inspection , and dryer vent cleaning
Installed new 9 inch liner and new cap and screens
