Overall Experience
Quality
Price
Convenience
Troy was punctual, professional, knowledgeable, and tidy. Will definitely continue to use 2nd Generation Chimneys!
Overall Experience
Quality
Price
Convenience
Troy did a fantastic job cleaning the ductwork, fireplace, and dryer vent! He answered all my questions, and offered excellent advice.
Overall Experience
Quality
Price
Convenience
This is the first time our business has used 2nd Generation Chimneys and we are extremely happy. Great communication and explained things very well. So happy we called.
Overall Experience
Quality
Price
Convenience
Second Generation Chimney has been cleaning my chimney for many years and always provides excellent service.
Overall Experience
Quality
Price
Convenience
Tyler was very thorough, pleasant to deal with, and efficient. Would highly recommend Tyler and second generation chimneys.
Overall Experience
Quality
Price
Convenience
Troy did an excellent with our fireplace. The new refractors and base look great.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Troy was very professional and did a terrific job cleaning our chimney and dryer vent.
Overall Experience
Quality
Price
Convenience
I’ve been working with 2nd Generation for several years now through two different homes. I’m consistently impressed at the quality of customer service and ease of scheduling services. We feel very confident in the safety of our beloved fireplace knowing they’ve cleaned and inspected it every year. Very positive experiences with the team, with either annual cleaning or an occasional repair.
Overall Experience
Quality
Price
Convenience
We can't come up with enough good words and praise for your company. The service was way over what we were expecting. Tyler was absolutely fantastic to work with and did a fantastic job. They replaced our shot 36 tear old tiles with a transferable life time warranty stainless steel liner. The clean up outside was better than I would have done. Tyler even replaced a few hearth bricks that had gotten broken over the last 37 years. Took them 10 hours because of rain and our chimney not being built right. We would highly recommend them to anyone needing chimney work. 20 out of 10 stars.
Overall Experience
Quality
Price
Convenience
This was an initial consultation to install a wood burning fireplace insert. The tech was thorough and pleasant to work with. The fee of $199 for the call alone was disclosed when booking but not ideal, and the prices quoted for the work seemed pretty high to me. Will definitely be looking for additional quotes.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Installed new wood burning insert and 6 inch liner
Chimney cleaning and smartscan inspection
Installed a 5 - 7 inch cap and 7 inch top plate
Chimney clean and smartscan inspection
