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John was able to expeditiously resolve an issue for one of my clients! It was the best experience I have had when trying to resolve tech issues. He was clear, to the point, patient and gracious. Thanks, John!
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Hovig (John) is always a pleasure to work with. Never a time in which he hasn't come to the rescue and got our systems back up and running. He's a great technician who knows his stuff.
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John (Hovig Lakhoyan) provided great assistance. He was a pleasure to work with. His knowledge and experience of the system shows in his work. Absolutely no complaints here.
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Hovig, the ComRes technician, provided outstanding support in troubleshooting the voicemail issue. His professionalism, expertise, and dedication were evident as he efficiently identified and resolved the problem. His clear communication and commitment to ensuring the system worked seamlessly were truly commendable. Thank you, Hovig, for delivering exceptional service!
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John was great and able to take care of everything very easily.
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Comres is great, always so efficient. Hovig helped me out with the latest ticket.
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John provided assistance and guidance every step of the way. And our company was able to accomplish what was needed.
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Xfinity does not know what they are doing, call Com Res!!! I am very happy I have a contract with them.
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Technicians were able to run cables throughout facility and get Fiber pulled in to the designated locations great hard workers happy to have them on the crew
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As a many time repeat customer, I am accustomed to an excellent level of professionalism and clean work. ComRes consistently hits that high mark with all the projects they do for me. Great work Andres and the ComRes Team!
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Remotely assisted with creating System Speed Call to external number and a Schedule Menu within a Call Flow in Mitel NuPoint on a Mitel MiVoice Business for Office Edge in Coral Gables, FL.
Remotely assisted with programming new client routing in Mitel MiVoice Business for Office Edge in Coral Gables, FL.
Remotely assisted with adding new user, setting up call forwarding, and adding Short Code to dial another site's DID in Avaya IP Office 500v2 for Federal Public Defender's Office in Fort Lauderdale, FL.
Remotely assisted with restoring Mitel MiCollab Client softphone for client on Android cell phone and another Mitel MiCollab Client softphone for CS rep on Mitel MiVoice Business phone system for Office Edge in Coral Gables, FL.
Remotely assisted with getting the Avaya Voicemail Pro back online on Avaya IP Office 500v2 after power outage for Federal Public Defender's Office in Miami, FL.
Remotely assisted with clarifying DID call rerouting in Mitel MiVoice Business and NuPoint for Office Edge in Coral Gables, FL.
Worked remotely with client to help with automatic payments for Microsoft Office365 in Miami, Florida.
Remotely assisted with restarting Mitel MiVoice Border Gateway MBG for Office Edge in Coral Gables, FL.
Worked remotely with Dustin to port and route new number in our CloudTalk Hosted VoIP portal in Miami, Florida.
Remotely assisted with addressing list of issues / concerns regarding call forwarding or caller ID on Avaya IP Office 500v2 and Avaya Voicemail Pro VM Pro for Federal Public Defender's Office in Fort Lauderdale, FL.
Remotely assisted with identifying mailbox capacity within Avaya Voicemail Pro VM Pro on Avaya IP Office 500v2 for Federal Public Defender's Office in Miami, FL.
Remotely assisted with removing Read As permissions on Microsoft 365 email mailbox for Foster Financial Services in Miami, FL.
Remotely assisted with removing and readding SharePoint sync to File Explorer within Microsoft Windows 11 for Foster Financial Services in Miami, FL.
Remotely assisted with identifying one-way audio issue with elevator phone and programming hotline feature on Mitel MiVoice Business AX controller for Provident Mutiny in Miami, FL.
Remotely assisted with exporting maintenance logs from Mitel MiVoice Business phone system for auditing day / night mode switching for Office Edge in Coral Gables, FL.