This Team is always there to help you promptly. They are pleasant to work with and understand your needs and concerns.
Overall Experience
Quality
Price
Convenience
This team is awesome. Scott takes the time to understand your request/s and immediately goes to work on it. He is knowledgeable and patient. Always has a solution to our requests and issues. PS I have no idea of the cost of this service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Scott trained me this evening on the Agent Portal for our phone transition. He went over everything and encouraged me to ask questions so we can make this transition a smooth one. He was very patient and explained it step by step, assuring that I mastered this training. Totally a great teacher with a positive attitude. Great Customer support and service. He provided his number and advised to call anytime with questions. Thank you! (Not sure about the cost question on this survey)
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
This team is always patient with the user and provides the best customer service experience.
Overall Experience
Quality
Price
Convenience
SERVICE CALL THIS MORNING WAS EASILY RESOLVED WHICH ENABLES MY JOB TO BE HANDLED EFFECTIVE
Overall Experience
Quality
Price
Convenience
Scott is a professional in what he does. He has patience with non-technical people such as me. He owned the Mitel Client issue, handled and coordinated the calls required to resolve my issue. He listened to my issues and understood what was required.
Overall Experience
Quality
Price
Convenience
Thank you as always for taking care of us.
Overall Experience
Quality
Price
Convenience
Serviced/worked on CloudTalk for eReceivables in Memphis,TN on their Managed Voice services plan.
Serviced/worked on CloudTalk Call Center system for eReceivables in Memphis , TN on their ManagedVoice services plan
Serviced/worked on Mitel system for eReceivables, Memphis, TN on their ManagedVoice services plan
Serviced/worked on CloudTalk system for eReceivables in Memphis , TN on their ManagedVoice services plan.
Installed ComRes CloudTalk VoIP for eReceivables in Memphis, TN
Serviced/worked on Mitel system for eReceivables in Memphis, TN on their Managed Voice services plan
Serviced/worked on Mitel system for eReceivables in Memphis, TN on their Managed Voice services plan.
Serviced/worked on Mitel system for eReceivables in Memphis , TN on their Managed Voice services plan
Serviced/worked on Mitel system for eReceivables in Ft. Memphis, TN on their Managed Voice services plan