A fault has occurred with our house alarm. The customer service advice was perfect and very concise. Problem is due to the lack of servicing the system. System service to be completed in due course.
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Lee turned on time clean tidy an presentable and did a Stella job he’s was knowledgeable and informative and explained in simple term how to use the system I would highly recommend this very experienced team
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Received a call from Kevin after contacting Midland Alarm Services with a problem with loss of access to my security cameras. Having upgrading my wireless router the connection between cameras and remote access was lost. Kevin called with advice and instructions how to reconnect (all done via a phone call, there was no need to come out to site). On following his instructions, all was back online in minutes. Thanks for an excellent and prompt service Kevin.
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Arrived on time as arranged solved problems quickly.
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Lee did a great job, much quicker than expected, and showed me very clearly how to use it. New app fantastic. Now feel much safer. Thank you
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Kevin was really pleasant and gave me a courtesy call before he arrived and took his time to answer any questions that I had during the service.
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Kevin rang before attending the address to give me an eta. Turned up on time and professional throughout. Explained the alarm system in detail and replaced the faulty sensor within a short period of time.
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Arrived when they said they would, service carried out quickly and effectively in a friendly professional manner.
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Lee modified and set up the system in such a way to suit all my requirements. He was very helpful.
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