Steve phoned to let me know he was on the way to our property and how long he would be. He arrived promptly and followed the care note I had passed to the Customer Service team about the need for a mask and social distancing as a member of our family is immunocompromised. (Wore a mask and sanitised his hand before entering the property and maintained social distancing throughout. At all times he made sure to keep me informed what he was doing and did a professional job. Would definitely recommend Steve, the product and the service Midland Alarm Services provide.
at such strained times Kevin showed true consideration for distancing and covid-19 procedures. has a great manner with customers.
We moved into a house where the alarm hadn’t been used for a while and because it had been tenanted the vendor didn’t know the code. Kevin came out and managed to reset the code and service the alarm so it’s now working again!
From initial quotation through to installation took 7 days. Fast efficient and effective. Very professional throughout and extremely accommodating and friendly service. Have been a customer of MAS for 20 years. Never been let down or left disappointed. Would happily recommend. Thanks Steve, Michael & Lee.
Great service from the consultation a few weeks before and also the fitting today. Lee arrived early and talked us through what he was going to be doing today. Also attentive to our needs and talked us through the really useful app. Would recommend Midland Alarms in a heartbeat!! Thank you.
Same day repair - Could not have been quicker....
Redrow Homes substantially overcharged for the installation of the Alarm System in our new house but my enquiries afterwards showed me that if I had gone direct I would have been happier with the price hence my rating below
Good job, but for the time here, it feels expensive.
Full service of an HKC Quantum wireless burglar alarm we installed just over 3 years ago. This included changing all the batteries and testing each of the detectors.
Added 2 new mini grey shocks to an alarm for an existing customer who has had new grey bi-fold doors installed.
Service done on a wired alarm and the fitted a wired door contact as customer had a new front door
Full service and battery change on a hkc wireless alarm in bidford on Avon
Service to wireless alarm in Bidford on Avon
Repairs to wireless alarm system in Alcester Warwickshire
Alarm service on an HKC Quantum we installed last year on a Bovis Homes development.
Alarm Service, demo and code change for a customer who hasn’t used the alarm for a while. Back working now with a new back up battery as well. This is an old Gardtech system.
Fitting an extra camera to a uni view cctv system
Fix for a hkc 10270 alarm system
Service for a power master 30 alarm system
Upgrade of an old Gardtech alarm system to a new HKC one including wireless shock sensors for perimeter protection.
Addition of a wireless PIR for an existing customer who has redone his kitchen which covered the old wired detector.
Installing a new Hkc quantum alarm system with shock sensors
Installing a new Hkc alarm system with shock sensors and WiFi