Both Sales and after service have always been excellent. Keep up the great work.
Kevin was brill,on the down side the cable which was installed proved to be incorrectly made up. Who ever midland alarms use as a provider for their nessesary equipment,they need to check it's made correctly. Due to this poor Kevin ( installer) had to make several trips to us to get things up and running. We paid the full amount, and didn't make a fuss. We are sure that midland alarm won't always be as lucky if they keep purchasing faulty equipment,the next customer may not be as lenient !!! Again , well done Kevin.
Great service. Really quick to give me a quote and arrange installation. Fitting was efficient and tidy. Recommended supplier
First class service
Good quality product and excellent service. Thank you
Booked a service of our house alarm at a time to suit us and on the day the engineer that came out was very happy and friendly and was able to add a new device to our system even though this wasn't something we had pre-booked. Great service!
Arrived when quoted efficient work clean and tidy worker got on with job and when finished spent time showing us how to use it and what can be added to it at any time later and there service policy Very professional and efficient would recommend to anyone who needs a new alarm or an alarm update
I've been with them for 17 years and touch wood, they have never let me down
I have been a customer of Steve for the past 16 years and he has never let me down. On the rare occasion that the alarm malfunctions he is there within a few days and never fails to remedy the problem.
Me and my wife had been put off the idea of getting a house alarm after speaking with ADT who seemed more concerned in trying to scare us into a sale, offer a bog-standard alarm system and try and tag on an expensive two year contract to boot, no thank you. We were then recommended Midland Alarm by a friend who was recently burgled. After contacting Steve (who came out for a home visit), we were all prepared for a hard sell and some cheap scare tactics to get us to buy. We couldn't be more wrong. Steve was an absolute star, offering practical advice on protecting our home and demonstrating the alarm system Steve then went away and emailed us a quote. After working out the pros and cons it was a no brainer, a far superior alarm system (being a geek I did my research) at a fraction of the price of ADT. A special mention to Kev who also came to fit the alarm, being wireless the installation was quick process and Kev was polite, friendly and knowledgeable. In short we can't recommend them enough.
Fully serviced a customers alarm changed all batteries and checked all devices
Quick warranty job to replace a faulty wired door contact that was installed a few years ago.
Completed a service for a customer who has the app and Wi-Fi facility for the HKC alarm Change the panel battery and the batteries in the bell box
gave demo and changed code for a customers visonic power master alarm who had recently moved in on the red row site
Serviced a HKC wireless burglar alarm system
Serviced a HKC wireless alarm system and gave a demo
I stalled a HKC wireless burglar alarm with added shock detectors and WiFi /app facility
Serviced a HKC wireless intruder alarm system and changed all the batteries
Installed a wireless HKC burglar alarm on the Taylor Wimpey site
Upgraded the customers old alarm to a HKC hybrid intruder alarm system
Although my colleague has done a few, that’s the first Visonic PowerMaster30 alarm I have installed on behave of Redrow in a long time. Good job I can remember the programming.
Re fitted a wired door contact as the customer has had a new front door
Installed a wireless burglar alarm on the Redrow site in Nuneaton
Installed a hkc wireless alarm in another plot on the Taylor Wimpey site
Serviced a hkc alarm system, enrolled a new shock detector and proxy tags