We've been with Helping Hand IT since 2003. The team at Helping Hand IT is always there when we need them. They manage all aspects of our IT , and I couldn't be happier with the service and their team.
John did a great job. Still need printer and black plate but he did a great job and all working really well. He is pleasant and courteous. John is very good in the field.
Always willing to help - no question is ever felt like a "dumb question". Explains things in plain english! Very responsive and prompt
YOUR TO DO LIST Actions Required Need to find a new IT Company for my Business My Computer needs a Tune-up Assistance with Remote access Time for a New Computer My Virus Protection needs Updating My Office Product not working How do I setup Office 365 My printer or scanner is not working Call Today: 630-940-1718 Submit a Support Ticket: Support@HelpingHand-IT.com
3-17-2020. Delivered an APC and set it up on Courtney's pc. Brought back several pc's and old IT equipment for recycling.
3-17-2020. Delivered and setup Cindy's new pc. Copied the data from her old pc to the new pc, setup printing and scanning. Brought back her old pc for recycling.
3-17-2020. Delivered and setup a pc for Vanessa Valenzuela and Molly Pawlak. Also addressed a couple of concerns on other stations while there.
First Communications VOIP phone installation.
Delivered and setup Billie's new pc. Added two printers, imported the QuickBooks company file and mapped a drive to Jerry's pc. Also, fixed an email account issue in Outlook on Jerry's pc.
Delivered and setup an AIO at the front counter. Setup and tested two printers. Installed IQMS.
Delivered and setup iMac. Given the ocular challenges, I assisted Judy in using the mouse to get around and locate frequently used icons.
Delivered and setup new pc. Setup printer and android phone app to copy pictures to the pc. Assisted in cable id and management. Provided general instruction and answered all questions.
Sonicwall firewall upgrade
Windows Server 2012 troubleshooting
Office 365 troubleshooting
Synology file share and remote access solution