John did a great job. Still need printer and black plate but he did a great job and all working really well. He is pleasant and courteous. John is very good in the field.
Always willing to help - no question is ever felt like a "dumb question". Explains things in plain english! Very responsive and prompt
New location survey and inventory for client location move
At Helping Hand IT, we partner with Amazing service companies. Visiting with Gerald Kia today to service one of our vehicles. Outstanding Services & Tremendous Staff. Thanks for all you do for our Helping Hand Team.??
Up in Fox Lake installing new IP-Phones. Installation went extremely well.
Picked up computer and installed computer.
Worked on fixing a long standing performance issue inside of Quickbooks for the office staff. Issue has been resolved and performance has been restored.
Installing four new Windows 10 computers to replace Windows 7 systems.
Setup printers and a Scansnap on Dipak's laptop, LATITUDEE6510-1. Brought back Dipak's pc, OPTIPLEX980-1 for possible upgrades. Dropped off Samir's pc, OPTIPLEX7050-1
Met up with a potential client this afternoon. Took a tour of our office, introduced our Amazing Team. Developing a strategy to reduce his costs and improve his IT experience.
Picked up desktop.
Hosted Exchange cutover in Goldmine.
Picked up loaner computer today.
Fixed an issue with Office365 not activating properly. Installed monitoring agent and remote tools for active monitoring of laptop. Ran cleanup of laptop.
Packing IT equipment for location move.
Visiting here tonight with another amazing care client. Learning about their challenges and coming up with solutions
Visiting with a current Care Client at his new location. Reviewing office and warehouse space for moving day.