Great job by Jay

Roger Shutes from Pace, FL

Jay did an excellent job in explaining the features of the windows and answered our questions and we thought the price quote was explained as well

Response from Folkers Window Company:

Great to hear. Our pricing is fair and accurate and we do not play the "price drop until your sign" game. That and we've been in business for over 50 years so we know our stuff.

Great installation

RalphC from Pace, FL

Two replacement doors installed and they look great

Response from Folkers Window Company:

Replacement impact rated doors are a great way to enhance the look of your home. Thanks for the review.

Looks great

RalphC from Pace, FL

Two replacement doors installed and they look great.

Response from Folkers Window Company:

Great to hear. Replacement doors help to improve the look of your home.

Exceptional customer service

Kenneth from Pace, FL

Jay was very knowledgeable, friendly and thorough.

Response from Folkers Window Company:

Great to hear. We've been around for over 50 years so our team knows their stuff.

Very knowledgeable

Rodney from Pace, FL

It was a great experience working with Linda. She brought a lot of things to light and answered all my questions.

Response from Folkers Window Company:

That's the Folkers Way. We educate and provide truthful information allowing customers to make sound decisions concerning, what can be considered a large purchase. Linda is the best.

Great Service

DonT from Pace, FL

Very Thorough and knowledgable!

Response from Folkers Window Company:

Great to hear. Our estimators are highly trained on product, application, building code requirements and more. This group has decades of experience per estimator and know their stuff.

Knowledgeable

Ralph from Pace, FL

Response from Folkers Window Company:

Great to hear. Linda is a 20 year plus veteran who knows it all. We'd love to help with your project.

Excellent Service!

Leeah from Pace, FL

Steve has been amazing. Very communicative and always kind when we have spoken. He has explained every step and made sure we are getting exactly what we want.

Response from Folkers Window Company:

Great to hear. Impact windows are a great choice to help protect your home from storms and intruders.

Best Care and Exchange of Knowledge!

Kyle from Pace, FL

We decided to use Folkers after talking with multiple businesses about our window replacement needs. Their sales representative Steve Guttenberg Is by far one of the most knowledgeable and trustable individuals we met. We went with them and will be using Folkers if the need ever arises again for their services.

Response from Folkers Window Company:

Thanks for the kind words and the business. You are seeing the first step in the Folkers Way process.

Good service

Larry from Pace, FL

Response from Folkers Window Company:

Great to hear. Hopefully we can assist with your home improvement project

Excellent service! Daniel and Nick were great!

Harris from Pace, FL

Excellent service, Daniel is very knowledgeable and answered all our questions. Daniel and Nick did a great job, constantly cleaning up after themselves. Very sweet to our Bird Dog who was constantly in their way checking on them. Excellent experience!

Response from Folkers Window Company:

Great to hear. We work hard to practice "Leave No Trace Construction" so that when we depart, you never know we were there. Thanks for the review.

Owner

Mccrea Sherry from Pace, FL

Excellent Installation. Three young men we’re awesome.

Response from Folkers Window Company:

That's the Folkers Way. Another example of why we only use employees and not sub contractors to perform installations. Thanks for the business and the review.

Great Job

Youngblood from Pace, FL

The crew who came to install our new windows was excellent. They were on time, worked hard, very professional, and very courteous. They were willing to stop and explain anything I asked and took their time to do the job correctly. They cleaned up after the job and left no mess. I am very impressed with their work and the quality of my windows.

Response from Folkers Window Company:

That's the Folkers Way. We do not use sub contractors as installers but rather all of our installers are employees resulting in a job done correctly from start to finish. Adding a few clear storm panels is a great idea allowing you to see outside after putting up the panels for hurricane protection. Thanks for the review.

Disappointed

Bracken from Pace, FL

I am disappointed from start to not yet finished. My experience started in April 2021 with estimates and when I decided to go with Folkers I was told about 6 wks for installation. Ok, I had hoped for the first of June but was called twice within that frame about some issues that set my order back twice. I tried being understanding of not being able to get materials and because of the pandemic you were behind schedule. However, my feeling is that all of the issues that came up with my order were not dealt with in a timely fashion if they had been then weeks would not have gone by in between each of the 2 issues before you finally placed my order. Then I was told my order would be in except for one window by June 30th. Then you'd be 2 wks out installing. Another month goes by and I haven't been scheduled for installation. Finally Aug 12th the installers came and due to weather were not able to install what they delivered and came back the next morning to finish it. They were Daniel and Jason. These guys were very nice, well mannered and I thought they had done a good job.. although I did have to go behind them and get them to correct blinds they rehung wrong and put things back that they didn't put back. That was not a problem though. What upset me after they left was I found 2 of my screens were torn and I really don't see how they didn't notice that and at least give me a heads up about it. Now I just feel like that was icing on a badly put together cake. I called it in and I was asked if I could wait till my last window comes in to rescreen those that are damaged. That isn't a problem for me but geez this whole experience has left me wondering...where the heck you're customer service comes in to play. I'm just aggravated and disappointed in the whole ordeal.

Response from Folkers Window Company:

Thanks for the input. This kind of information makes us better. Hang in there.

Very prompt, knowledgeable staff

Jeremy from Pace, FL

I was highly impressed by Folkers Windows. My wife and are looking forward to doing business with this local company!

Response from Folkers Window Company:

Hopefully we can assist with your window replacement project once the broken window is fixed.