403 Headquarters Dr. Unit 5
Millersville, MD 21108
(443) 396-3797

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Alex W.

Alex W.

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I removed all of the smart switches in the customers home due to manufacturing issues which continuously burnt out the smart switches on multiple occasions we have been back multiple times and remove and replace the smart switch with a customer supplied smart switch it got to the point where I finally had to talk to the customer and offer him our smart switches which are much more reliable which we used in multiple customers homes without any issues the customer decided that was the decision to move forward with. So I replaced all the smart switches with company supplied Caseta smart switches in certain cases I had to install pico remotes to three-way systems I had to tie through a four-way system in the kitchen and install a dimmer due to the fact that a standard on off smart switch does not work within a four-way system due to the neutral interference. We also supplied a smart hub for the customers router so customer can control all the smart switches and lights from his cell phone