As usual, Michael was on time, got right to work and tried, with me, to get RING to work with my computer system. He was patient and did all he could. RING apparently is very difficult for even their own help people… spent 2 hours with them! Gave up and will try again tomorrow. When I find the solution I’ll send it to Michael so has the answers. He was great! Will always ask for Jim on my next projects!!
Overall Experience
Quality
Price
Convenience
The reason for today’s visit with the customer was a dish washer that was tripping constantly when not in use. After meeting with the home owners aunt, i was then shown the panel location in the basement where i saw 2 main panels each being 200 amp , and a 2 sub panels with a generac back up system attached. The main panel on the left (Bryant) had many uncapped wire’s along with hazards such as open circuits and Sensko surge protection. The panel on the right was not showing any hazards but did however house the circuit for the tripping breaker today. The circuit for the dish washer was an arc-fault dual function breaker that i changed for testing and unhooked the dishwasher (hardwired) itself. When i turned the circuit back on the breaker did not trip and stayed on. When i then hooked the appliance back up and turned the circuit back on, without even running a cycle the appliance tripped causing the circuit to turn off. I explained to the home owner i was suggesting that the dishwashe
Today’s visit with the customer was to quote replacing a non-functional ceiling fan in the middle of the living room along with possibly adding two can lights. After meeting with the customer and going over what he would like quoted I came up with two solutions. One solution would’ve been replacing just the ceiling fan and the other would’ve been ceiling fan with adding two lights, jumping off of current can lights up there now, while replacing all lights with new LED retrofits. At this time customer will order new ceiling fan and then call us back out to replace.
We have provided pricing on the new 150A panel and 150A service replacement. In addition we have provided pricing on the doorbell installation. We shall return March 10th to complete the scheduled work. We have collected deposit and permit shall be pulled. We have installed the new 150A panel and the disconnect. We shall schedule the ring portion of the call when the office opens on monday. We have returned and installed the new main breaker and the customer supplied Ring Doorbell. We shall schedule for inspection.
