Bobby took the time to thoroughly resolve my problem. He also was very helpful to explain the reasons behind the odd pre-existing wiring in our 1970's house. They are probably not the least expensive option, but they are Well worth the cost and peace of mind.
We were extremely satisfied with our experience with Lightening Bug Electric today. Bobby was very professional, thorough, and kind and made sure to explain everything about the job very clearly. We will be calling on him for another job in the future for sure!
Our technician was prompt, professional, and top-notch. I would highly recommend Lightning Bug Electric again, and will call for all future electric needs.
Initial visit was due to death of a circuit breaker. Lightning Bug quickly replaced it, and made recommendations for additional service (which were very expensive, and we declined). However, at the first visit we were not informed/educated on the use of the circuit and that the amount of appliances we had on it would just continue to cause it to trip. Bobby came out the second time, spent a fair amount of time analyzing use on the circuit, and demonstrated to me how/why we needed to better distribute the load for the overall health of the circuit breaker. We ended up running an additional circuit (which was only positioned as a 'nice to do in the future' on the first visit). Although it was very expensive, the manager did discount the work 10% due to the inconvenience and multiple visits. While it was frustrating at first, I appreciate how Lightning Bug stood behind their work. I also appreciate Bobby's expertise, and willingness not just to perform the task, but to help educate me on what was happening and what could be done to rectify the situation.
Bobby was great---showed up within the time window we were told, did a great job, answered our questions, gave us good advice. Btw---love the flat-rate pricing.
All went well with a same-day dedicated circuit installation. Covered all of the options and made sure it was done right and safely. No complaints!
Bobby and James were extremely professional and got the job done without any complications. In all my years of hiring professional services companies, Bug Lightning has proven to be the best company I have ever been lucky to encounter, sending 2 of the best and hardest workers to my aid. Bobby and James saved the day and my home, I won't ever go anywhere else when it comes to the electrical system in my home. I HIGHLY recommend them and Bug Electric!
I've used Lightning bug in East Cobb twice now. They have explained what needed to be done clearly and without pressure, showed up on time, and completed the work on time for the price they quoted. Based on these two experiences I would recommend them to friends/family. They are not likely to be the cheapest though - so when in doubt get a second opinion.
Breaker correction and whole house surge protection I yetEv
Breaker correction and whole house surge protection
Outside GFCI outlet & smoke detector replacement
Outside GFCI outlet & smoke detector replacement
Customer satisfaction / dedicated circuit