We recently had a circuit go out and could not isolate it to a single breaker in our breaker box. Chris returned our call quickly, made an appointment for the next day and stayed in communication leading up to the call. He found the problem and identified a problem with our GFI outlets due to a lightning strike near the house several years ago. All of the charges were explained clearly beforehand, the work was finished in short order and we are now in good shape. Mr. Value is going on our list of approved vendors for any future needs.