Had an existing ceiling fan and down rod in a 2-story family room replaced with a new one . Great communication with the company: called the night before to confirm the appointment time, received a call the next morning when the electrician, Mark, was on his way and received a follow-up call from Robert after Mark left making sure we were satisfied with his work. Mark was fantastic - answered all my questions as he doing the installation, and was quick and efficient. Mr. Value Electricians will be our go to company for all our future electrical needs and we will definitely request Mark!