9800 Old Dogwood Rd.
Roswell, Georgia 30075
(770) 667-6937

Local Reviews
for cumming, ga

Rated 4.9 out of 5 stars based on 780 customer reviews

Map of Cumming GA

Impressive customer service


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Basement bathroom drainage wasn't working. Evacutor pump was burned out. Scheduled TE Certified to come out to repair. I recieved email and text notification confirmation, email and text notification appointment reminders, a phone call the day of letting me know that the tech would be arriving near the earlier part of the appointment window, a text message with the tech's photo and name, a phone call from the tech himself as he was about 15 minutes out. Tech Jesse was competent, professional, patiently waited while I was on a work call when needing to communicate. I was informed of the cost of the repairs prior to work being completed, was also given options about other possible issues that could also be resolved related to the plumbing. ​ There was a minor billing issue that required a call in to the main location to resolve, was resolved by a very kind and also competent and professional Felicia. We made sure to jot them down for any future needs. Overall great experience.